Cashier

Rocky; Walpole (MA); On-site; USD 21,000 - 26,000; Full time

Job summary

Rocky in Walpole, MA is seeking a friendly cashier to join our store team. You will engage customers, process sales quickly and accurately, and operate the POS system to handle transactions and refunds. The role also involves stocking, merchandising, and maintaining a neat register area.

Responsibilities include greeting customers, answering phones, promoting Ace Rewards, and participating in monthly meetings. Previous retail experience is a plus; strong communication and teamwork are essential.

Qualifications

• Experience delivering friendly customer service.
• Able to process sales quickly and accurately.
• Familiar with POS systems and cash handling.

Responsibilities

• Provide excellent customer service and identify customer needs.
• Ring up sales accurately on the register.
• Maintain clean and organized register area.
• Promote Ace Rewards program to customers.
• Assist with merchandise stocking and store cleanliness.
• Receive shipments and help with product placement.
• Attend monthly store meetings.
• Respond to customer inquiries and phone calls.

Skills

Customer service

Sales skills

Cashier operations

Tools

POS system

Job description

Position Summary:

This cashier position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently and performing cash register operations. The position is responsible for the operations of our store and plays a key role in providing Amazing customer service by engaging the customer and determining their needs and project requirements.

Essential Duties:

• Ability to combine amazing customer service with strong sales skills;
• Perform all tasks in the store including such activities as cashiering, product placement, receiving of merchandise, processing shipments and/or store stocking, store cleanliness, sales, and operating equipment;
• Work with management team to achieve established sales and productivity goals;
• Assisting in maintaining the good working condition of store equipment;
• Work with management to develop and execute ideas and activities to increase store traffic;
• Ensure that end-caps, dump bins and feature displays are properly merchandised and maintained;
• Ensure each customer receives amazing service which follows the Helpful Customer Service behaviors and mystery shop standards
• Greet customers as they enter the store
• Answer phone calls
• Maintain awareness of all promotions and advertisements
• Accurately and efficiently ring on registers and maintain all cash at registers
• Maintain orderly appearance of register area and supplies stocked
• Solicit customers to open an Ace Rewards card
• Issuing receipts, refunds, credits or change due to customers
• Attend mandatory monthly store meetings

Other responsibilities as assigned by store management.

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