Cashier

Rocky; Medway (MA); Hybrid; USD 20,664,000 - 24,797,000; Full time

Job summary

Rocky in Medway, MA is seeking a friendly cashier who delivers fast, accurate checkout and helps customers find what they need while promoting store promotions. You will greet customers, answer calls, and maintain a welcoming store atmosphere.

Responsibilities include ringing on registers, processing refunds, assisting with stocking and merchandising, supporting management to reach sales goals, and attending monthly meetings to ensure excellent customer service.

Qualifications

• Excellent customer service skills.
• Ability to ring up sales accurately and efficiently.
• Reliable and punctual team player.
• Strong communication with customers and team members.

Responsibilities

• Greet customers as they enter the store and answer questions.
• Ring up purchases and handle receipts, refunds, and change.
• Maintain neat register area and stock as needed.
• Assist in store merchandising, product placement, and keeping displays up to date.
• Support management to achieve sales and productivity goals.
• Attend monthly store meetings and contribute ideas to increase traffic.

Skills

Customer service

Sales skills

Cash handling

Communication

Job description

Position Summary:

This cashier position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently and performing cash register operations. The position is responsible for the operations of our store and plays a key role in providing Amazing customer service by engaging the customer and determining their needs and project requirements.

Essential Duties:

• Ability to combine amazing customer service with strong sales skills;
• Perform all tasks in the store including such activities as cashiering, product placement, receiving of merchandise, processing shipments and/or store stocking, store cleanliness, sales, and operating equipment;
• Work with management team to achieve established sales and productivity goals;
• Assisting in maintaining the good working condition of store equipment;
• Work with management to develop and execute ideas and activities to increase store traffic;
• Ensure that end-caps, dump bins and feature displays are properly merchandised and maintained;
• Ensure each customer receives amazing service which follows the Helpful Customer Service behaviors and mystery shop standards
• Greet customers as they enter the store
• Answer phone calls
• Maintain awareness of all promotions and advertisements
• Accurately and efficiently ring on registers and maintain all cash at registers
• Maintain orderly appearance of register area and supplies stocked
• Solicit customers to open an Ace Rewards card
• Issuing receipts, refunds, credits or change due to customers
• Attend mandatory monthly store meetings

Other responsibilities as assigned by store management.