Cashier

Rocky; Gloucester (MA); Hybrid; USD 32,000 - 38,000; Full time

Job summary

Rocky is seeking a friendly cashier in Gloucester to deliver exceptional customer service and efficient sales transactions. You will handle cash register operations, greet customers, and assist with stocking and merchandising while supporting store goals.

The role emphasizes accurate cash handling, participation in promotions, and collaboration with management to improve traffic and sales performance.

Qualifications

• Excellent customer service and communication.
• Ability to operate cash register and handle cash accurately.

Responsibilities

• Combine amazing customer service with strong sales skills.
• Perform cashiering, product placement, receiving merchandise, and stock maintenance.
• Work with management to achieve sales and productivity goals.
• Assist in maintaining store equipment and cleanliness.
• Greet customers as they enter the store and answer phone calls.
• Maintain awareness of promotions and advertisements.
• Accurately and efficiently ring on registers and handle cash.
• Solicit customers to open Ace Rewards card.
• Attend mandatory store meetings.

Skills

Customer service

Sales skills

Cash handling

Job description

Position Summary

This cashier position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently and performing cash register operations. The position is responsible for the operations of our store and plays a key role in providing Amazing customer service by engaging the customer and determining their needs and project requirements.

Essential Duties

• Ability to combine amazing customer service with strong sales skills;
• Perform all tasks in the store including such activities as cashiering, product placement, receiving of merchandise, processing shipments and/or store stocking, store cleanliness, sales, and operating equipment;
• Work with management team to achieve established sales and productivity goals;
• Assisting in maintaining the good working condition of store equipment;
• Work with management to develop and execute ideas and activities to increase store traffic;
• Ensure that end-caps, dump bins and feature displays are properly merchandised and maintained;
• Ensure each customer receives amazing service which follows the Helpful Customer Service behaviors and mystery shop standards
• Greet customers as they enter the store
• Answer phone calls
• Maintain awareness of all promotions and advertisements
• Accurately and efficiently ring on registers and maintain all cash at registers
• Maintain orderly appearance of register area and supplies stocked
• Solicit customers to open an Ace Rewards card
• Issuing receipts, refunds, credits or change due to customers
• Attend mandatory monthly store meetings

Other responsibilities as assigned by store management.

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