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An established industry player is seeking a dedicated Cashier to join their team in Capitol Heights. In this role, you will play a vital part in delivering exceptional customer service, ensuring fast and accurate transactions while maintaining a welcoming environment. You will also have the opportunity to support and train new cashiers, enhancing their skills and contributing to a positive team atmosphere. With a focus on customer satisfaction and operational excellence, this position offers a chance to grow within a dynamic retail environment. If you thrive in fast-paced settings and enjoy helping others, this is the perfect opportunity for you.
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Cashiers play a critical customer service role by providing customers with fast, friendly, accurate, and safe service. They process Checkout and/or Return transactions, monitor and maintain the Self-Checkout area, and proactively seek product/project knowledge to assist customers and identify selling opportunities. They follow all policies and procedures to minimize shrinkage.
A Head Cashier supports Cashiers by expediting price checks, approving Point of Sale transactions, and managing markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They serve as the first level of escalation for customer issues and assist in supervising, coaching, and training Front End Associates, including new Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.
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