Cashier

Kroger; Anna (IL); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player is seeking a Customer Service Associate to enhance the shopping experience for customers. This role involves processing transactions efficiently, operating the Point of Sale system, and ensuring adherence to safety regulations. With a commitment to customer satisfaction, the company values growth and development, offering extensive benefits including healthcare coverage, flexible scheduling, and tuition reimbursement. Join a dynamic team dedicated to providing exceptional service and fostering a welcoming environment, where your potential can truly flourish.

Benefits

Extensive healthcare coverage

Flexible scheduling

Tuition reimbursement

Associate discounts

Emotional and financial support

Qualifications

• Strong customer service skills and ability to manage conflicts.
• Knowledge of cash handling and food safety regulations.

Responsibilities

• Process customer transactions quickly and accurately.
• Create a welcoming environment and assist customers with inquiries.
• Adhere to company policies and food safety regulations.

Skills

Customer Service

Cash Handling

POS System Operation

Conflict Management

Food Safety Regulations

Education

High School Diploma or equivalent

Tools

Point of Sale (POS) System

Job description

Customer Service Associate Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states, operating under 28 different names. As America's grocer, we take pride in bringing diverse teams together with a passion for food and people, united by our purpose: To Feed the Human Spirit. We are committed to innovation and creating memorable experiences for our customers, communities, and colleagues, with food at the heart of it all.

At Kroger, people matter. We strive to provide the ingredients for your success at work and in life. We support your growth with value and care, helping you feed your future. If you're caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether seeking a part-time role or a new career path, we have a fresh opportunity for you. Apply today to join our Kroger family!

What You'll Receive from Us

The Kroger Family of Companies offers comprehensive benefits to support your well-being, including physical, emotional, financial, and more. We help you thrive with access to:

• Extensive healthcare coverage, including medical, dental, vision, and prescriptions, through company or collective bargaining plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holidays and sick leave based on eligibility and tenure.
• Emotional and financial support via free counseling and confidential financial tools and coaching with Goldman Sachs Ayco.
• Associate discounts on various purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth through industry-leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page!

Job Responsibilities

• Process customer transactions quickly, accurately, and efficiently at the check lane.
• Understand and operate the Point of Sale (POS) system, handling various tenders such as cash, checks, credit/debit cards, SNAP EBT, WIC, rain checks, loyalty offers, coupons, and checkout procedures according to company policy.
• Adhere to company policies on cash shortages/overages and work to control loss.
• Follow guidelines on restricted sale items (alcohol, tobacco, DVDs).
• Report pricing discrepancies to the Scan Coordinator.
• Follow established procedures for postage stamps, gift cards, and coupons.
• Stay current with advertisements and promotions.
• Adhere to all food safety regulations and safety procedures, reporting unsafe conditions or incidents.
• Practice preventive maintenance by inspecting equipment and reporting repairs.
• Create a welcoming environment for customers by answering questions and providing assistance.
• Comply with all applicable laws and company policies.
• Work cooperatively in a high-paced, sometimes stressful environment.
• Manage conflicts professionally and maintain honesty and integrity with customer and business information.
• Follow directions and seek assistance when needed to resolve issues.
• Support and assist customers, including minors, individuals with special needs, and older adults.
• Perform essential job functions with or without reasonable accommodations.