Payment Poster

United Surgical Partners International; Bestgate Terrace (MD); On-site; USD 42,000 - 64,000; Full time

Job summary

United Surgical Partners International in Maryland is seeking a detail-oriented Patient Account Clerk to process credit card transactions, post payments and adjustments, and balance deposits to system reports. This role requires strong analytical skills and proficiency with EMR software and MS Office.

You will close batches promptly, maintain logs, and work with staff to improve accuracy, efficiency, and patient privacy while complying with policies and procedures.

Qualifications

• Strong analytical thinking and accuracy are required.
• Knowledge of insurance principles is essential.
• Focus and numerical accuracy in a high-volume setting.
• Precise posting of payments and adjustments to patient accounts.
• Ability to perform multi-step tasks and make informed decisions.
• Proficiency with basic office software and EMR systems.
• Experience with EFT cash posting is preferred.
• Proficiency in English (reading/writing) is required.
• Bilingual skills are a plus.
• Compliance with established policies and safety procedures.

Responsibilities

• Process credit card transactions.
• Post payments and adjustments to patient accounts per policy.
• Ensure posting accuracy by balancing deposits to reports.
• Close all assigned batches promptly.
• Handle manual cash posting.
• Maintain daily logs and reconciliations.
• Collaborate with supervision and staff to improve processes and accuracy.

Skills

Analytical thinking

Insurance principles

Number-oriented

Detail oriented

Alpha/numeric entry

Typing / keyboard skills

English communication

Bilingual (plus)

Compliance awareness

Education

High school diploma or GED

Tools

EMR software

Microsoft Word

Microsoft Excel

Outlook

Job description

• Process credit card transactions.


• Posts all responsible payments and adjustments to the specified patient account in accordance with the current policy and procedure.


• Ensures accuracy of posting by balancing deposit totals to system-generated reports.


• Properly close all assigned batches in a timely manner.


• Responsible for manual cash posting.


• Maintains daily logs and reconciliation.


• Works with supervision, management and the patient accounting staff to improve processes, increase accuracy, create efficiencies, and achieve the overall goals of the department.


• Respect and maintain confidentiality.


• Work in a safe, compliant, and ethical manner always.


• Performs other duties are requested or assigned.

Other Requirements:

• Adheres to Center's policies and procedures.


• Wears identification while on duty.


• Completes in-services and returns in a timely fashion.


• Attends annual review and department in -services, as scheduled.


• Attends staff meetings and if unable to attend, reads and initials minutes and other documents applicable.


• Actively participates in performance improvement and continuous quality improvement.


• (CQI) activities.


• Communicates the mission, ethics and goals of the Center, as well as the focus statement of the department.


• Seeks educational opportunities and accepts responsibilities for own professional growth and development.


• Must maintain patient right to privacy by not discussing privileged information outside the work area or within hearing range of visitors, family, or patient.

Required Skills:

• Strong analytical thinking skills are necessary.


• Knowledge of insurance principles.


• Thrives in a focused, number-oriented environment.


• Accuracy and high-quality work while managing a high volume.


• Ability to perform multi- step, detailed job tasks retaining the information and making decisions or choices using that information.


• Must have alpha/numeric entry, computer, and keyboard skills.


• Experience with EMR software is helpful but not required.


• Prior experience with EFT cash posting process.


• Proficiency with Word, Excel, Outlook required.


• Proficiency in reading, writing, and communicating in English.


• Bilingual skills are a plus.


• 1. Performs according to established compliance policies and procedures.


• 2. Performs according to established performance-improvement policies and procedures.


• 3. Complies with safety policies and procedures in the performance of job duties and responsibilities.


• 4. Maintains responsibility for a safe work environment by documenting and reporting any observed or suspected safety violations, hazards and policy/procedure noncompliance

Required Experience:

• High school diploma or general education degree (GED).


• Two years of patient account billing or payment posting experience preferred.