Manager, Payment Posting

Guidehouse Inc.; San Antonio (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Guidehouse Inc. in San Antonio, TX is seeking a Cash Posting Manager to oversee daily cash posting and payment reconciliation within hospital revenue cycle operations.

You will lead a hands-on team, ensure accuracy, adherence to policies, and timely reimbursements across payer and patient accounts. The ideal candidate has strong cash posting, reconciliation, and leadership skills, with experience in Epic, MEDITECH Magic, and MEDITECH 6.x/Expanse environments to drive process improvements and

Qualifications

• Bachelor’s degree required; 5+ years in healthcare revenue cycle.
• 5 years healthcare revenue cycle, hospital cash posting, payment posting.
• Experience with Epic, MEDITECH Magic, and MEDITECH 6.x/Expanse.
• Minimum 2 years people management.

Responsibilities

• Lead and train department staff; build trust and teamwork.
• Oversee billing, cash posting, and collections activities.
• Ensure compliance with state, federal, and HIPAA rules.
• Prepare daily, weekly, and monthly reporting packages.
• Collaborate with IT to improve billing accuracy.

Skills

Leadership

Training

Billing

Cash Posting

Collections

Compliance

Reporting

Education

Bachelor's degree

Tools

Epic

MEDITECH Magic

MEDITECH 6.x/Expanse

Job description

Job Family : PFS General

Travel Required : Up to 10%

Clearance Required : None

What You Will Do

The Cash Posting Manager is responsible for overseeing the daily cash posting and payment reconciliation functions for hospital and healthcare revenue cycle operations. This position ensures that patient and payer payments, adjustments, denials, and other financial transactions are posted accurately, timely, and in accordance with established policies, procedures, and internal controls.

The ideal candidate is a hands-on leader with strong cash posting and reconciliation experience, excellent critical-thinking skills, and experience working within hospital patient accounting systems, including Epic, MEDITECH Magic, and MEDITECH 6.x/Expanse environments .

Essential Job Functions

• Leadership / Training
• Billing / Cash Posting / Collections
• Compliance
• Reporting

Duties and Responsibilities

• Acts and leads in a manner that will instill trust and foster team play.
• Ensures that all employees know and understand all State and Federal Rules and Regulations.
• Ability to make good judgment and quick decisions, strong AR acumen
• Provide a working environment which allows employees to communicate ideas for improvement to department. Whenever possible request employee input on policies and procedures that may affect or impact the way their job is performed.
• Maintain open communications and provide appropriate feed back to PBA staff and management.
• Allow employees to attend seminars which will enhance productivity and knowledge.
• Ensures employees have all the tools necessary to achieve the goals set.

Billing/Cash Posting/Collections:

• Experienced in driving cash and AR account resolution.
• Working with all payers for resolution and escalation.
• Experienced with expected reimbursement variance management.
• Works with all departments to ensure accuracy of CPT4, HCPCS and Revenue Codes.
• Provide departments with Medicare and other payer updates, notices and coverage changes which effect both billing and reimbursement.
• Reviews process and systems to ensure the most effective methods are maintained to meet all departmental and facility goals.
• Works with IT to ensure that all changes are completed to ensure accuracy of billing is maintained.
• Ensures bill hold in electronic systems meets established goal.
• Works with both electronic billing vendor and payers to resolve billing/cash posting issues.
• Identifies and resolves problems in the patient accounts receivable process and when appropriate initiate changes to rectify payer issues, underpayments and denials.
• Reviews and approves credit arrangements, refunds, write-offs and adjustments on accounts and insures departmental and medical center policy regarding signature levels are followed.
• Manages all employees providing follow-up on third party and self-pay accounts post initial billing.
• Prepares, distributes, and presents daily, weekly, and monthly reporting packages as required.
• Monitors overall performance and productivity in department.
• Ensures all reports are completed timely.
• Acts as a technical resource for Medicare regulations and reimbursement.
• Ensures that all components of the Medicare Bad Debt Log and supporting documentation are complete.
• Oversees Completion of Bad Debt vendor reconciliation.
• Informs management of all compliance issues.
• Assigned special projects will be completed within the time frames given.
• Appropriately documents each account worked in patient accounting system.
• Ensures all established goals are met.
• Develops and executes projects to reduce aged A/R and enhance collections.
• Understand and manages client service level metrics and key indicators of revenue cycle performance. Develop and adhere to methods of KPI improvement.

Compliance:

• Communicates all compliance issues to Manager.
• Educates and ensures that all employees understand Compliance and appropriate procedure for reporting compliance issues for State, Federal and HIPAA.
• Attends pertinent seminars, internal and external and shares obtained information with staff and other appropriate departments.
• Reviews and maintain JACHO requirements for billing, cash posting and collections.

Reporting:

• Responsible for the weekly Key Indictor Reports
• Patient Accounting and Billing Scrubber reports to departments daily.
• Maintain logs by department for claims on hold status.
• Daily electronic and paper claim report.
• Other reports as requested by management.

What You Will Need

• Requires a bachelor's degree and a minimum 5 years of prior relevant experience. (Relevant experience may be substituted for formal education or advanced degree.)
• 5 years of healthcare revenue cycle, hospital cash posting, payment posting
• Epic, MEDITECH Magic, and/or MEDITECH 6.x/Expense experience
• Of the five years of relevant experience required, a minimum of two years must include people management experience.

What Would Be Nice to Have

• Solid understanding of healthcare revenue cycle.
• Demonstrated competency in working in teams and abil