Cash Posting & Refunds Specialist — Full-Time Impact

Cincinnati Children's Office of Academic Affairs and Career Development; Cincinnati (OH); On-site; USD 23,000 - 29,000; Full time

Job summary

The Cash Posting and Refund Specialist at Cincinnati Children’s Cash Posting Operations processes payments, balances accounts, reviews credit balances, and prepares refunds. You will collaborate with Finance, Revenue Cycle, and other departments to maintain accurate records and support timely financial processing.

This full-time, day-shift role on South Campus emphasizes meticulous accuracy, adherence to hospital policies, and effective communication with patients and payers.

Qualifications

• High school diploma or equivalent.
• No directly related experience.

Responsibilities

• Process refunds by reviewing credit work queues and account activity to determine whether funds should be returned to an insurer, patient, family, or other payer.
• Post, balance, and code electronic and manual payments and adjustments to patient accounts.
• Research unapplied payments, credit balances, payment exceptions, and account discrepancies for accurate Resolution.
• Reconcile payments, adjustments, and balances with supporting documentation to identify and resolve differences.
• Maintain accurate records by updating payment, payer, refund, and account information in departmental systems.

Education

High school diploma or equivalent

Job description

The Cash Posting and Refund Specialist at Cincinnati Children’s Cash Posting Operations processes payments, balances accounts, reviews credit balances, and prepares refunds. You will collaborate with Finance, Revenue Cycle, and other departments to maintain accurate records and support timely financial processing.

This full-time, day-shift role on South Campus emphasizes meticulous accuracy, adherence to hospital policies, and effective communication with patients and payers.