Cash Operations Leader - 2nd Shift, On-Site LA

Federal Reserve Bank of San Francisco; Los Angeles (CA); On-site; USD 75,000 - 120,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Pre-tax FSAs

Backup Child Care Program

Family care leave

Paid vacation/sick/holidays

Pet Insurance

401(k) matching

Pension plan

Job summary

Federal Reserve Bank of San Francisco – Los Angeles office is seeking a Cash Operations Supervisor to lead a team in currency distribution, processing, and technology-enabled operations. You will drive efficiency, coach staff, and implement policies in a highly regulated setting.

The role emphasizes leadership, operational excellence, risk management, and collaboration with internal partners. Requires 3+ years in cash/ops and 1+ year of team leadership; on-site in Los Angeles with a 4/10

Qualifications

• 3+ years in cash or related business operations; 1+ years leading teams.
• Bachelor's degree or equivalent experience.
• Proven leadership in production, manufacturing, or supply chain settings.
• Adaptable, decisive, and comfortable making recommendations amid ambiguity.
• Strong customer service, teamwork, and organizational skills.
• Skilled in critical thinking, problem-solving, and clear communication.
• Analytical mindset with experience using data to identify trends and solutions.
• Background in risk management or compliance.
• Strong relationship-building and influencing skills across all levels.
• Experience developing and implementing new policies/procedures.
• Proficient in Microsoft Office (Word, Excel, Access, SharePoint, PowerPoint).
• Able to push/pull up to 50 lbs. and stand for extended periods.

Responsibilities

• Supervise distribution and processing activities, optimizing staff, inventory, and machine use to meet deadlines and performance metrics (quality, cost, efficiency and effectiveness)
• Contribute to short- and long-term team goals and monitor progress
• Create, communicate and maintain quality control policies and procedures to ensure risk management compliance
• Conduct risk assessments and develop corrective action plans
• Mentor and coach team members for career growth
• Train staff on equipment, systems, compliance, and procedural updates
• Identify and implement solutions to improve production, reduce risk, and boost engagement
• Ensure customer/vendor adherence to service levels and contractual obligations
• Resolve operational issues across machines, inventory, transactions, and settlements
• Collaborate with peers and partners to develop operational solutions
• Perform other duties as assigned

Skills

Leadership

Operations experience

Customer service

Teamwork

Analytical thinking

Risk/compliance

MS Office

Communication

Policy development

Physical stamina

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office

Job description

Federal Reserve Bank of San Francisco – Los Angeles office is seeking a Cash Operations Supervisor to lead a team in currency distribution, processing, and technology-enabled operations. You will drive efficiency, coach staff, and implement policies in a highly regulated setting.

The role emphasizes leadership, operational excellence, risk management, and collaboration with internal partners. Requires 3+ years in cash/ops and 1+ year of team leadership; on-site in Los Angeles with a 4/10