Cash Office Specialist: Front End & Training Lead

Kennies Market Inc; Pennsylvania; On-site; USD 28,000 - 36,000; Full time

Job summary

Kennies Market Inc is seeking a Cash Office Associate to support front-end operations and ensure excellent customer service at the store level in Pennsylvania. You will follow company policies, manage cash handling, and assist with front-end staffing and training.

The role emphasizes accuracy, teamwork, and adherence to security and safety standards, with responsibilities spanning register procedures, customer inquiries, and store-wide promotions support.

Qualifications

• Ability to read and comprehend simple instructions, short correspondence and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees.

Responsibilities

• Responsible to perform duties within the guidelines of established company policies, procedures and standards.
• Competent knowledge of register system, bagging procedures, cash office policies and scan procedures.
• Follow established rules for securing cash (deposit security, change order collection and put away).
• Responsible for the training of all new Cashiers and Baggers in accordance with the Company’s program guidelines.
• Open registers in a timely manner and call for additional cashiers and baggers for adequate coverage on the Front End.
• Effectively handle all customer inquiries and complaints.
• Assist cashiers with getting change, approval of wic checks, price checks and answering questions.
• Assist at courtesy desk as needed.
• Monitor the cleanliness of front end, store entrance, foyer, break rooms and restrooms.
• Responsible to obey all safety standards as well as loss prevention standards as outlined by the company.
• Cooperate with fellow department associates and with other departments when inter-departmental or store wide promotions warrant.

Skills

Language skills

Mathematical skills

Reasoning ability

Job description

Kennies Market Inc is seeking a Cash Office Associate to support front-end operations and ensure excellent customer service at the store level in Pennsylvania. You will follow company policies, manage cash handling, and assist with front-end staffing and training.

The role emphasizes accuracy, teamwork, and adherence to security and safety standards, with responsibilities spanning register procedures, customer inquiries, and store-wide promotions support.