Cash Management Services Teller Lead

Loomis Armored US, LLC in; White Marsh (MD); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Cash Management Services Teller Lead to oversee cash operations in a secure environment. This role involves supervising staff, ensuring compliance with industry standards, and providing top-notch customer service to various banking entities. Ideal candidates will have a strong background in cash management and a commitment to maintaining high standards of accuracy and security. Join a company that values career growth and offers a comprehensive benefits package, including health insurance and a 401(k) plan. If you have the drive to succeed and a passion for finance, this opportunity is for you.

Benefits

Vacation and Sick Time (PTO)

Health & Dental Insurance

Vision Insurance

401(k) Plan

Basic Life Insurance Plan

Voluntary Life Insurance Plan

Flexible Spending Account

Health Savings Account

Dependent Care Account

Industry leading Training and Development

Qualifications

• Experience in cash management and supervising staff.
• Ability to implement and monitor policies for cash security.

Responsibilities

• Supervise cash operations and ensure compliance with policies.
• Conduct audits and resolve discrepancies in cash handling.
• Train and develop CMS personnel for optimal performance.

Skills

Cash Management

Customer Service

Problem Solving

Staff Supervision

Education

High School Diploma

Bachelor's Degree (preferred)

Job description

Cash Management Services Teller Lead (Finance)

With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company's managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team!

Pay Rate: $19.25 per hour

Shift: 9am to 5:30pm Mon- Fri

Supervise workflow of cash operations within a vaulted facility, to include deposit/ATM residual cash verification, change order preparation, and currency/coin inventory management; while providing services to large banks, correspondent and niche banks, large corporate and small commercial entities, and coin and ATM customers. Monitor staff performance. Ensure accountability and security of all funds transiting the branch and adhere to compliance, industry standards, audit requirements, and company policies. Assure quality customer service, schedule staffing to meet productivity goals, and approve exception processing.

General Functions:

• Implement, monitor, and provide feedback on policies and procedures to ensure accountability and security of all currency and coin in transit daily.
• Provide feedback on staffing, hiring, performance appraisals, promotions, and staff development.
• Review and enforce operating systems and procedures within the branch and dependent procedures outside the department.
• Update as needed to ensure process effectiveness and control, accountability, and security of all cash movement and inventory information.
• Problem solving - quickly and accurately resolves out of balance conditions.
• Communicate with internal, bank, or commercial customers to address and resolve problems, special requests, and/or discrepancy situations.
• Conduct routine audits and properly document audits as required by branch management and company policy.
• Assist in maintaining/improving branches.
• Lowers compliance rating.
• Take the lead in assuring that the standards/expectations are met, maintained, and challenged.
• Provide assistance in training and coaching all CMS personnel.
• Report any and all potential disciplinary actions and/or warnings to CMS Supervisor who consults CMS Manager who determine severity of action and observe corrective action plans/warnings to be addressed.
• Predict and/or evaluate productivity to maximize efficiency.
• Set the pace, accuracy, and speed sufficient to process the branch production minimum.
• Completion of any and all additional responsibilities that are assigned by the CMS Supervisor and /or Management Team Members on an "as needed" basis.

Performance Requires:

• Unrestricted ability to bend, squat, stoop, stand, walk, lift (up to 50 lbs.), sit, push, and pull.
• Unrestricted wrist, hand, and finger dexterity.
• Accuracy and speed sufficient to process the branch production minimum.
• Daily hours vary with work volume; supervisors are responsible for all work in their assigned area.
• Required to either open or close department.
• Demonstrate good work ethics in a professional manner to fellow Employees and Customer

Benefits

Loomis offers one of the most comprehensive employees benefit packages in the industry, which includes:

• Vacation and Sick Time (PTO) as well as Paid Holidays
• Health & Dental Insurance
• Vision Insurance
• 401(k) Plan
• Basic Life Insurance Plan
• Voluntary Life Insurance Plan
• Flexible Spending and Health Savings Account
• Dependent Care Account
• Industry leading Training and Development

Loomis is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.