Cash Management Operations Manager

Mid Penn Bank; Harrisburg (Dauphin County); On-site; USD 75,000 - 105,000; Full time

Job summary

Mid Penn Bank is looking for a Cash Management Operations Manager in Harrisburg, PA. This role involves overseeing cash management services, ensuring efficient product implementation, and leading a team while complying with regulatory standards. Strong background in banking operations and managerial experience is preferred, along with a commitment to fraud prevention and compliance.

Benefits

Flexible benefits

Competitive wages

Career development opportunities

Qualifications

• Minimum of 7-10 years’ related experience required.
• Experience with cash management services is crucial.
• Valid driver’s license required.

Responsibilities

• Implements and maintains cash management products and services.
• Develops training and coaching for the team.
• Researches and develops new service offerings.

Skills

Proficient reading

Writing

Grammar

Mathematics

Problem resolution skills

Customer service skills

Analytical skills

Education

4-year college degree in related field

Cash Management certification

Tools

Microsoft Word

Microsoft Excel

Various check scanners

Wire transfer systems

Remote Deposit Capture System

Job description

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A great experience starts with a great team! Mid Penn Bank is actively seeking a Cash Management Operations Manager in Harrisburg, PA

We believe that our ongoing success depends upon a skilled, satisfied and valued work force. As a member of our team, you can expect opportunities to develop your skills to help you excel in your role and achieve your professional career goals. We offer a comprehensive range of flexible benefits to support your personal and financial well-being. Our inclusive culture encourages all employees to share ideas, collaborate, and contribute to the values that make us a winning team for our customers, shareholders, and communities.

Position Overview

The Cash Management Operations Manager is responsible for implementing and maintaining the products and services related to cash management, such as ACH and wire processing. This individual will develop an understanding of the core processing system, and the various modules attached to that system and ensure the cash management products and services are implemented and working efficiently and effectively. The Cash Management Operations Manager will work closely with IT, the Electronic Banking Department, Deposit Services, Risk Management, Audit and Finance, as well as the Cash Management Sales Team to meet all customer needs. As an integral member of the Cash Management department, this individual will provide direct managerial oversight, guidance, coaching and direction to assigned staff.

Essential Duties And Responsibilities

• Implements and maintains the products and services related to cash management.
• Develops an understanding of the core processing system and any ancillary modules required to support cash management.
• Develops and implements account analysis service charge links between Fiserv systems; Navigator, Access Manager, ACH Manager, WireXchange, Commercial Center, Remote Deposit Capture, Positive Pay, and any additional processing modules that are capable of generating fee-based transactions.
• Researches and develops new services that are not currently available to our customer base.
• Develops an understanding of what is being offered in the surrounding markets and the pricing structure; finds appropriate solutions to offer the sales team so they can compete.
• Ensures the cash management products and services are implemented and working efficiently and effectively.
• Ensures the entire team is continuously trained and coached on how to recognize and respond to situations involving suspected fraud, whether targeting customers, our systems, or other employees.
• Ensures that all operational procedures, policies, and systems, are configured to prevent, minimize, or detect attempts of fraud against the Bank or its customers.
• Develops and maintains a high degree of knowledge of current and changing regulatory requirements, ensuring that products, staff, policies, and procedures, are in compliance with said requirements.
  
  

Ancillary Duties

• Performs tasks, which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances.
• Regular and predictable attendance is required.
  
  

Education & Qualifications

• A 4-year college degree in related field or related work experience required; Cash Management certification desired. Extensive and direct work experience may supplant some of the formal education requirement.
• A minimum of seven to ten (7-10) years’ related experience normally required.
  
  

Skill(s)

Proficient reading, writing, grammar, and mathematics skills; Accounting basics knowledge; proficient interpersonal relations and communicative skills; proficient customer service skills; proficient technical skills, including working knowledge of Microsoft Word and Excel, data communications, information security, and personal computer functionality; familiar with banking technology; strong analytical, troubleshooting and problem resolution skills; an understanding of cash management services such as account analysis, sweep account processing, positive pay, lock box, commercial online banking, ACH and NACHA rules, wire transfer processing, and a strong understanding of commercial customer banking needs; must be familiar with current regulations surrounding the above listed services; ability to sit, stand, walk, bend, stoop, reach with hands or arms, use hands to manipulate objects, handle or feel, and lift items weighing 20 lbs. or less; visual, auditory and speaking skills; valid driver’s license is required.

Equipment/Machines

• Telephone
• PC/Computer keyboard
• Printer
• Calculator
• Fax machine
• Copy machine
• Various check scanners
• Smartphones / Tablets as used in conjunction with cash management services.
• ITI Core Processing System
• Commercial Center online banking system
• Wire transfer systems
• Lockbox systems
• PIM ACH Processing System
• Commercial Online Banking System
• Account Analysis System
• Remote Deposit Capture System
• Other core processing modules related to Cash Management Products and Services
  
  

Mid Penn Bank offers rewarding career opportunities, competitive wages, great incentives and benefits.

Qualified applicants are considered without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, genetic information, pregnancy, disability, or protected veteran status. We also comply with all applicable laws governing employment practices and do not discriminate on the basis of any unlawful criteria.

Equal Opportunity Employer–Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Banking

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