Cash Handling & Customer Service Pro

Hanmi Bank; Garden Grove (CA); On-site; USD 34,000 - 44,000; Full time

Job summary

Hanmi Bank in Garden Grove, CA is seeking a Customer Service Associate I to handle deposits, cash handling, and basic banking transactions at the Garden Grove Brookhurst Branch. You will ensure accuracy, promote bank products, follow regulations, and provide courteous service while documenting transactions and maintaining branch procedures.

The role requires a high school diploma or equivalent, 3–6 months cash handling experience, and strong communication skills.

Qualifications

• High school diploma or equivalent required.
• Basic math and cash handling experience preferred.
• Strong verbal and written communication skills.
• Ability to follow policies and procedures meticulously.
• Attention to detail and accuracy in transactions.
• Ability to work with minimal supervision.

Responsibilities

• Receives cash and checks for deposit and verifies amounts.
• Cashes checks and pays out money after verification.
• Enters transactions into the computer and issues receipts.
• Balances currency and checks in cash drawer at end of shift.
• Explains and promotes bank products and services to customers.
• Records transactions promptly and accurately in system.
• Promotes cross-sell of banking products as appropriate.
• Maintains compliance with policies and laws; supports branch goals.

Skills

Verbal communication

Written communication

Interpersonal skills

Problem solving

Attention to detail

Leadership potential

Education

High school diploma or equivalent

Tools

Mainframe computer

Word processing

Spreadsheet software

Typing

Job description

Hanmi Bank in Garden Grove, CA is seeking a Customer Service Associate I to handle deposits, cash handling, and basic banking transactions at the Garden Grove Brookhurst Branch. You will ensure accuracy, promote bank products, follow regulations, and provide courteous service while documenting transactions and maintaining branch procedures.

The role requires a high school diploma or equivalent, 3–6 months cash handling experience, and strong communication skills.