Cash Flow Champion: Global AR & Collections Specialist

Talent Wave Associates; Maumee (OH); On-site; USD 42,000 - 65,000; Full time

Job summary

Talent Wave Associates is seeking a dedicated Collections Specialist to manage a diverse portfolio of customer accounts in a modern manufacturing environment. You will focus on timely cash collection, reducing past-due receivables, and maintaining strong client relationships while resolving billing discrepancies.

The role requires 2+ years in commercial collections or related financial operations, proficiency with ERP systems (Oracle, SAP, or Microsoft Dynamics), strong Excel skills, and the

Qualifications

• 2+ years in commercial collections or related financial operations.
• Experience managing a portfolio of business-to-business customer accounts.
• Proficiency with ERP systems such as Oracle, SAP, or Microsoft Dynamics.
• Strong Excel skills with pivot tables and data analysis.
• Excellent communication skills for interacting with customers and stakeholders.
• Ability to work with AI-enabled tools to prioritize accounts and analyze payment patterns.
• Knowledge of structured collection methodologies and risk analysis.
• Bachelor's degree preferred.

Responsibilities

• Manage a portfolio of domestic and global customer accounts with focus on past-due receivables.
• Review aging, open invoices, and balances to identify overdue or at-risk accounts.
• Contact customers to secure payments, clarify status, and resolve barriers.
• Document and monitor payment commitments, following up as needed.
• Collaborate with internal teams to improve working capital performance and reduce financial risk.
• Reconcile customer accounts by researching and resolving discrepancies.
• Coordinate with various departments to resolve issues preventing payment.
• Maintain accurate collection notes and records in designated systems.
• Support month-end, quarter-end, and year-end collection activities.
• Contribute to process-improvement initiatives to enhance billing accuracy and collection effectiveness.

Skills

Communication skills

AI-enabled tools

Risk analysis

Education

Associate degree in financial operations

Bachelor's degree in related field (preferred)

Tools

Oracle

SAP

Microsoft Dynamics

Job description

Talent Wave Associates is seeking a dedicated Collections Specialist to manage a diverse portfolio of customer accounts in a modern manufacturing environment. You will focus on timely cash collection, reducing past-due receivables, and maintaining strong client relationships while resolving billing discrepancies.

The role requires 2+ years in commercial collections or related financial operations, proficiency with ERP systems (Oracle, SAP, or Microsoft Dynamics), strong Excel skills, and the