Cash Application Analyst

FHLB Des Moines; Northern (KY); Hybrid; USD 64,000 - 96,000; Full time

Job summary

Sysco is seeking a Billing & Cash Applications Analyst to prepare and analyze data for billing adjustments and cash application processes. This role acts as a subject matter expert for system applications used by billing adjustment and cash applications teams and supports process improvements.

The candidate will guide Global teams, USBL sites, and internal associates to ensure transactions conform to Sysco Accounting standards and SLA expectations.

Qualifications

• 2-4 years experience in Accounts Receivable, Credit and/or Collections.
• Familiar with Cash Application concepts and related processes.
• Proficient with ERP systems and finance software (SUS, High Radius, Salesforce, Workday).
• Strong written and verbal communication skills.

Responsibilities

• Performs cash application and billing adjustments for USBL sites.
• Assist AR Manager with day-to-day support for Global/Credit teams.
• Conduct root-cause analysis of customer and transaction issues.
• Review USBL cash clearing accounts daily for unidentified payments.
• Ensure SOPs are followed and service levels are met.
• Provide access to High Radius and troubleshoot issues for teams.

Skills

Root-cause analysis

Microsoft Office

Cash application concepts

Ability to prioritize tasks

Strong communication skills

Education

High School Diploma

Associate's Degree or higher preferred

Tools

SUS

High Radius

Salesforce

Workday

Job description

Company: US6440 Sysco Business Services, Division of Sysco Resources Services, LLC Sales Territory: None Zip Code: 94539 Travel Percentage: 0 Compensation Range: $64,200.00 - $96,400.00 The compensation range provided is in compliance with state specific laws. Factors that may be used to determine your actual rate of pay include your specific skills, years of experience and other factors. You may be eligible to participate in the Company's Incentive Plan.

BENEFITS INFORMATION

For information on Sysco's Benefits, please visit https://SyscoBenefits.com

SUMMARY OF JOB PURPOSE

Responsible for the preparation and analysis of data related to the billing adjustment and cash application processes. Is the subject matter expert for the system applications used by billing adjustment and cash application teams and assist with project work and process improvements. Identify alternative solutions, project consequences of proposed actions and implement recommendations in support of Sysco goals. Provide guidance to the Global teams, USBL sites, Central Warehouse sites and internal associates to ensure that transactions are processed according to Sysco Accounting standards and within all agreed upon service levels (SLA).

DUTIES AND RESPONSIBILITIES

Performs activities related to Cash application and billing adjustments for all USBL Sites including escalation, approval, research support and resolution of Level 2 discrepancies. Assist the AR Manager in the day-to-day support of the Global/Credit teams, acting as a go-to resource for issue resolution. Assist the teams with root cause analysis of customer and/or transaction issues and help solve them. Complete daily review and research of all USBL cash clearing accounts for cash on account/unidentified payments and open obligations to sure that these items to get resolved. Analyze the root cause for level 2 requests and identify improvements for our global team members Liaison with Sysco internal teams and SBS Global teams to ensure service levels and quality requirements are achieved. Ensure that Global partners are following standard operating processes (SOP). Provide access to High Radius for all Sysco new associates, along with troubleshoot issues for our global teams, sales consultants, credit team and USBL sites Approve the billing adjustments that are exceptions in the auto process within SUS for USBL sites. Assist credit team with analyzing complex customer account reconciliations Work with Global Cash Application, Cash Application Support and Billing Adjustment teams to facilitate High Radius and SUS exceptions, perform root-cause analysis for why these are not auto-posting within the systems. Oversee enrollment for customer payment portals and assign access to these portals for designated associates Address issues related to customer portals/missing remits for Global Cash Application team Responsible for troubleshooting errors received by the Global teams when processing within SUS/Workday/CORA AP Buyer Portal and updating SUS/Blue Zone scripts Process and track Corp promotional credits for all USBL sites Work with BT/FTR directly for missing files/payments/ duplicates in High Radius Assist AR partners as Sysco acquired companies that are converted to SBS Work with credit analysts and customers to update bank account details for ACH/EFT and wires payments due to Sysco moving/updating bank accounts Assist Global teams with billing adjustment and cash application processing as a contingency/flex resource Attend, and lead as needed, departmental and cross-functional meetings and report back to the AR Manager the status, issues, etc Develop process metrics and reporting that drive operating efficiencies. Identify departmental inefficiencies and develop tools/processes for improvement. Create SOP documentation for processes as identified by management Liaises closely with USBL Sites, Corporate Finance, General Ledger department, and other Finance functions as well as SBS management as appropriate.

REQUIRED MINIMUM EDUCATION

High School Diploma required, Associate's Degree or higher preferred

REQUIRED MINIMUM EXPERIENCE

2-4 years experience in Accounts Receivable, Credit and/or Collections with knowledge of departmental function, terminology and interrelationships.

ABILITIES AND SKILLS

Basic working knowledge of commonly used Cash Application concepts, practices and procedures. Root-cause analysis skills to identify reasons for exceptions Ability to work across functions with GOP's. Proficiency with Microsoft Office and specialized accounting / finance software ERP Systems (e.g, SUS, High Radius, Salesforce, Workday) Ability to prioritize tasks and work in a fast pace environment. Good oral and written communication skills.

OVERVIEW

Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

AFFIRMATIVE ACTION STATEMENT

Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Aff… This opportunity is available through Sysco Corporation, its subsidiaries and affiliates. Sysco is the global leader in selling, marketing and distributing food products to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. Its family of products also includes equipment and supplies for the foodservice and hospitality industries. With more than 71,000 colleagues, the company operates 333 distribution facilities worldwide and serves approximately 700,000 customer locations. For fiscal year 2022 that ended July 2, 2022, the company generated sales of more than $68 billion. Information about our Sustainability program, including Sysco's 2022 Sustainability Report and 2022 Diversity, Equity & Inclusion Report, can be found at www.sysco.com.