Transportation Director

FHLB Des Moines; Jessup, Northern (MD, KY); Hybrid; USD 107,000 - 161,000; Full time

Benefits offered by this job

Incentive plan

Benefits information

Job summary

Sysco Baltimore, LLC is seeking an Operations professional to direct delivery activities, manage expenses and revenue, and ensure safety and regulatory compliance across the delivery department.

The role requires hands-on leadership of supervisors and routing staff, with a focus on meeting KPI and customer service goals while optimizing costs and resources. A Class A CDL and HazMat certification are required.

Qualifications

• Bachelor's degree required.
• 7 years related experience and/or training; or equivalent combination of education and related experience.
• Valid Class A Commercial Driver License meeting company standards.
• HazMat and Doubles Certification; complete a Sysco approved defensive driving program.

Responsibilities

• Direct the daily work and safety of delivery supervisors and routing personnel.
• Ensure adherence to SOPs, planned routes, and safe customer service.
• Maintain regulatory compliance with DOT, OSHA and related agencies.
• Monitor KPI performance and drive cost-efficient delivery operations.

Skills

English skills

Report writing

Public speaking

MS Office

FMCSA regulations

Team leadership

Disciplinary actions

Education

Bachelor's degree

Tools

CDL Class A

HazMat

Doubles

Defensive driving

Job description

Company: US0012 Sysco Baltimore, LLC Sales Territory: None Zip Code: 20794 Travel Percentage: 0 Compensation Range: $107,200.00 - $160,800.00 The compensation range provided is in compliance with state specific laws. Factors that may be used to determine your actual rate of pay include your specific skills, years of experience and other factors. You may be eligible to participate in the Company's Incentive Plan.

BENEFITS INFORMATION: For information on Sysco’s Benefits, please visit https://SyscoBenefits.com

JOB SUMMARY

This is an Operations position responsible for directing the activities associated with Delivery. Responsibilities include but are not limited to, strategic overview and implementation of projects, expense and revenue management, compliance with government regulations, management and direction to delivery staff and safety and security of the delivery department.

RESPONSIBILITIES

• Direct the daily work and safety of Delivery supervisors, routing personnel and other associates.
• Ensure that management staff is effectively managing the day to day delivery activities, including but not limited to Delivery Associate adherence to standard operating procedures, adherence to planned routes, and providing safe and efficient customer service.
• Assure Delivery Associate compliance with local, state and federal regulatory agencies (i.e. DOT, OSHA, etc.) and ensure that electronic logs are kept current and accurate.
• Direct labor hours, travel, fuel, and consumable supplies within budget, maximizing time and cost efficiencies.
• Prepare work schedules including extra work days and shifts as needed.
• Oversee the proper selection, purchase, and utilization of company assets in support of the Delivery department.
• Coordinate required repairs with proper departments as necessary.
• Observe the effectiveness of daily routing activities to ensure all established Key Performance Indicators (KPI) and Sales/customer satisfaction goals are met.
• Prepare budget, profit plans, and capital requests as required.
• Evaluate metrics and adjust activities to meet or exceed performance expectations.
• Suggest efficiency ideas, cost reduction measures and assist with the implementation of delivery changes.
• Monitor the utilization of delivery services by reviewing the coordination of backhaul functions and other routing/scheduling activities to increase the profitability of all delivery services.
• Communicate with Sales Management and Marketing Associates to collaboratively resolve any customer or delivery opportunities or issues.
• Visit customer locations and meet with customers to address issues and assess delivery difficulty.
• Establish the use and updating of productivity and routing software systems.
• Preserve associate relations through regular department or pre-shift meetings. maintain on-going interaction.
• Keep open communication channels with associates by answering questions and explaining policies and procedures.
• Monitor associate morale.
• Submit and respond to ideas to improve associate engagement and enablement.
• Interpret, train and consistently enforce company policies and procedures.
• Coordinate efforts with the Safety department to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections.
• Make recommendations for disciplinary action and/or behavior modification where required.
• Execute management functions of staff selection, development, discipline, performance reviews and/or terminations.
• Perform the duties of the associates supervised, and perform other related duties as needed (as qualified).

QUALIFICATIONS

Education Bachelor's degree.

Experience 7 years' related experience and/or training; or equivalent combination of education and related experience.

Certificates, Licenses, and Registrations

Valid Class A Commercial Driver License meeting company standards.

Complete a Sysco approved defensive driving program.

HazMat and Doubles Certification.

Valid Class A Commercial Driver License meeting Company standards.

Professional Skills

• Ability to read, comprehends, write and speak English.
• Able to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Capable of writing reports, business correspondence, and procedure manuals.
• Effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Can add, subtracts, multiply, and divides into all units of measure, using whole numbers, common fractions, and decimals.
• Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Demonstrate knowledge of spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs.
• Must have excellent computer skills.
• Working knowledge of Federal Motor Carrier Safety Regulations.
• Successfully engage and lead individual and team discussions and meetings.
• Apply all relevant policies in a consistent, timely and objective manner.
• Able to work with peers and associates from other departments, operating companies, and Corporate proactively and constructively.
• Work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations.
• Manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues.
• Demonstrates skill in making independent decisions in support of company policies and procedures on time.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Regularly required to talk or hear. Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance. Occasionally required to stoop, kneel, crouch, or crawl. Must occasionally lift and/or move up to 100 pounds, push/pull up to 350 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

OVERVIEW

Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

Affirmative Action Statement

Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Aff.

This opportunity is available through Sysco Corporation, its subsidiaries and affiliates. Sysco is the global leader in selling, marketing and distributing food products to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. Its family of products also includes equipment and supplies for the foodservice and hospitality industries. With more than 71,000 colleagues, the company operates 333 distribution facilities worldwide and serves approximately 700,000 customer locations. For fiscal year 2022 that ended July 2, 2022, the company generated sales of more than $68 billion. Information about our Sustainability program, including Sysco’s 2022 Sustainability Report and 2022 Diversity, Equity & Inclusion Report, can be found at www.sysco.com.