Caseworker (PT)

Boston Catholic; Braintree (MA); On-site; USD 48,000 - 51,000; Part time

Job summary

Boston Catholic's Pregnancy Help Office in Brockton seeks a compassionate, bilingual part-time Client Support Specialist to assist women facing pregnancy challenges. This 32-hour weekly role reports to the Nurse Supervisor and focuses on confidential, non-judgmental care in alignment with church teaching.

Responsibilities include responding to helpline calls, scheduling appointments, assisting with pregnancy test administration, accompanying ultrasound visits, and providing referrals to health

Qualifications

• Ability to provide confidential, compassionate, non-judgmental care for women in crisis.
• Bilingual ability preferred to support diverse clients.
• Strong service orientation and willingness to assist clients with sensitivity.
• Ability to interact with medical and social service agencies.
• Commitment to respect the Church’s teachings on abortion and dignity of life.

Responsibilities

• Respond promptly to helpline calls, texts and emails.
• Assess client needs and record information on Client Screen form.
• Schedule client appointments.
• Assist clients in administration and reading of pregnancy tests.
• Accompany clients to ultrasound appointments.
• Provide resources and referrals to health, housing and support services.
• Ensure follow-up visits and education classes.
• Refer to Nurse Manager on difficult cases.
• May assist Pro-Life Director with parish presentations.

Skills

Confidential care

Compassionate

Service orientation

Bilingual preferred

Interagency coordination

Job description

SUMMARY: This part-time position works under the direction of a Nurse Supervisor to provide personalized support at Pregnancy Help, an outreach ministry of the Archdiocese of Boston for women facing challenges during pregnancy. This is a 32 hour a week position at the Pregnancy Help Office in Brockton.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Ensure the delivery of client services in a professional, confidential and compassionate way consistent with Pregnancy Help Office Guidelines and in keeping with Church teaching on the dignity of each human person.
• Assess client needs and assure adequate delivery of client services. Responsibilities include:
  • Responding promptly to helpline calls, texts and emails
  • Evaluating client needs and recording relevant information on Client Screen form
  • Scheduling client appointments
  • Assisting clients in administration and reading of pregnancy tests
  • Accompanying clients to ultrasound appointments
  • Engaging in discussion regarding alternatives to abortion, including adoption, in a manner consistent with Catholic Church teaching
  • Providing resources and referrals to relevant health, housing and support services
  • Ensuring appropriate follow-up visits and education classes
  • Consulting Pregnancy Help Nurse Manager on difficult cases
• Ensure complete and accurate recording of all Pregnancy Help client records.
• Refer any client with possible medical complications to Nurse Manager immediately.
• Make recommendations to Nurse Manager for appropriate level of material assistance to clients.
• May be asked to assist Pro-Life Director with presentations at Parishes and other organizations.
• Other duties as may be assigned.

QUALIFICATIONS

• Ability to provide confidential, compassionate, non-judgmental care for women in crisis as a result of pregnancy
• Commitment to respect the Church’s teaching on abortion, contraception and the dignity of all human life
• Ability to interact with associated medical and social service agencies
• Strong service orientation
• Bilingual ability preferred

PHYSICAL PERFORMANCE ELEMENTS

• Ability to use a computer keyboard for up to 8 hours/day.
• Ability to sit for up to 8 hours/day.
• Ability to lift up to 20 pounds.

Salary range $35-$37/hour

The duties and requirements described above are representative of those encountered during performance of the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.