Rehabilitation Counselor

Health & Human Services; Wilmington (NC); On-site; USD 43,000 - 76,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid vacation

Paid sick leave

Parental leave

Job summary

The North Carolina Department of Health and Human Services (DHHS) is seeking a qualified professional for the Division of Employment and Independence for People with Disabilities in Wilmington. The role provides vocational rehabilitation services, evaluates eligibility, develops IPEs, and assists with job placement while coordinating services to help clients achieve competitive employment.

Applicants should have experience in case management and working with people with disabilities, and be

Qualifications

• Knowledge of or experience in case management.
• Knowledge of or experience working with people with disabilities or underserved populations.
• Knowledge of or experience working with a team of professionals to help a client meet a goal.

Responsibilities

• Evaluate applicants and determine eligibility for vocational rehabilitation services based on diagnostic and educational data.
• Develop and implement individualized plans for employment (IPE) in collaboration with eligible consumers.
• Provide career counseling, guidance, and job placement assistance tailored to consumer strengths, interests, and limitations.
• Coordinate and monitor the delivery of planned services, including referrals to vocational evaluators, job coaches, and community rehabilitation programs.
• Manage a caseload of people with disabilities, ensuring timely documentation and compliance with agency policies.
• Enter and maintain case records in the Encore system and utilize support staff for administrative tasks.
• Monitor and manage case service budgets, generate authorizations, and process billing to support service delivery.
• Conduct outreach and public relations activities, including employer engagement, job fairs, and community education on vocational rehabilitation services.
• Attend required trainings and contribute to team meetings and unit initiatives to support professional development and agency goals.

Skills

Case management

Disability experience

Team collaboration

Job description

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

This position is located in New Hanover County and will be located at the Wilmington Unit Office. The primary purpose of the Division of Employment and Independence for People with Disabilities is to provide vocational rehabilitation services to people with disabling conditions that results in significant vocational impediment. The services provided are determined and based upon individual need and are provided to enable people with such impediments to enter and/or maintain gainful employment at their highest level of vocational potential.

• Evaluate applicants and determine eligibility for vocational rehabilitation services based on diagnostic and educational data.
• Develop and implement individualized plans for employment (IPE) in collaboration with eligible consumers.
• Provide career counseling, guidance, and job placement assistance tailored to consumer strengths, interests, and limitations.
• Coordinate and monitor the delivery of planned services, including referrals to vocational evaluators, job coaches, and community rehabilitation programs.
• Manage a caseload of people with disabilities, ensuring timely documentation and compliance with agency policies.
• Enter and maintain case records in the Encore system and utilize support staff for administrative tasks.
• Monitor and manage case service budgets, generate authorizations, and process billing to support service delivery.
• Conduct outreach and public relations activities, including employer engagement, job fairs, and community education on vocational rehabilitation services.
• Attend required trainings and contribute to team meetings and unit initiatives to support professional development and agency goals.

Knowledge Skills and Abilities/Management Preferences

Salary Range: $43,267.00-$75,718.00 Recruitment Range: $57,000.00- $67,606.00

A trainee is an applicant who has not fully met the education requirements for the position. Salary for a trainee may be set at a lower level than the classification salary range and recruitment range that is listed in the posting with the salary being adjusted up accordingly when the trainee has obtained the necessary additional education and experience to fully meet the minimum qualifications as outlined in the classification specification.

Trainee progression: 6 months 12 months 18 months Fully Qualified / 24 months *Salary increases are awarded during progression.

• Knowledge of or experience in case management
• Knowledge of or experience working with people with disabilities or underserved/marginalized populations
• Knowledge of or experience working with a team of professionals to help a client meet a goal.

Position is funded in part through federal funds. Posting closes at 11:59 p.m. the night before the end date.

About Division of Employment and Independence for People with Disabilities (EIPD)

The DHHS Division of Employment and Independence for People with Disabilities (EIPD) promotes employment and independence for people with disabilities through customer partnership and community leadership. EIPD helps people with disabilities achieve their goals for competitive employment and more independent living in communities statewide. To learn more about EIPD: https://youtu.be/4QUy2w9B6AU.

Compensation and Benefits

• Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).
• Employees also receive paid vacation, sick, and community service leave.
• In addition, paid parental leave is available to eligible employees.

Supplemental Contact Information

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.

For more information about DHHS: https://www.ncdhhs.gov/.

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

In accordance with the Governor’s Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check.

Veterans’ and National Guard Preference Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications. Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing. Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of their DD 256 or NGB 22, along with the state application.

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.