Business Relations Representative (BRR)

Health & Human Services; Wilmington (NC); On-site; USD 36,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid leave

Parental leave

Job summary

Health & Human Services in Wilmington seeks a Community Employment Program Specialist (S) to assist counselors and provide services for consumers in New Hanover, Pender and Brunswick Counties.

You will help place eligible consumers in suitable employment, set vocational goals with counselors, teach employment marketing classes, present to businesses, provide progress feedback, and participate in job fairs and partnerships to promote VR services.

Qualifications

• Bachelor’s degree in human services or business from an accredited institution.
• OR Associate’s degree in human services or business plus two years related work experience.
• OR High school diploma or GED with four years related work experience.
• OR An equivalent combination of education and experience.

Responsibilities

• Assist in placing eligible consumers in competitive employment aligned with their interests and abilities.
• Collaborate with counselors to set vocational goals and identify job opportunities.
• Teach employment marketing classes to work-ready consumers.
• Present to businesses and community partners to promote VR services and hire prospects.
• Provide written and verbal feedback on consumer progress to counselors.
• Participate in job fairs and community events to promote the agency and its consumers.
• Market on-the-job training and internships to employers and present Windmills Disability Awareness Training where applicable.

Skills

Employment support

Public interaction

Education

Bachelor’s or higher in human services or business

Associate’s in human services or business

High school diploma or GED with 4 years related experience

Job description

Job Classification

Agency Dept of Health and Human Services Division EMPLOY , INDEP FOR PEOPLE W/DISAB - EIPD Job Classification Title Community Employment Program Specialist (S) Position Number 60054549 Grade NC06

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

This position is housed in the Wilmington Unit and assists counselors and performs services for consumers in New Hanover, Pender and Brunswick County.

Job Duties

• Assist in the placement of eligible consumers in compatible and competitive employment that is consistent with their interests and abilities.
• Work closely with counselors to determine appropriate vocational goals for consumers and identify the availability of similar positions.
• Teaching employment marketing classes to work-ready consumers.
• Presentations to businesses and community partners, meet with local and regional employers to better understand their business needs, explain agency mission and goals and to obtain their agreement and commitment to hire vocational rehabilitation (VR) consumers.
• Providing consistent written and verbal feedback to counselors regarding the progress of referred consumers' efforts to obtain employment.
• Participate in job fairs and other community events to promote and present the agency and its consumers as well as represent the work unit on boards/committees as designated by the Unit Manager.
• Marketing on the job training and internships to employers when applicable, as well as marketing and presenting Windmills Disability Awareness Training to local employers.

Knowledge, Skills and Abilities / Management Preferences

Salary Range: $35,596.00-$62,294.00

Recruitment Range: $35,596.00-$53,000.00

Candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed on the vacancy announcement. The following Management Preferences are not required, but applicants that possess these skills are preferred.

• Knowledge or experience helping others obtain employment.
• Demonstrated experience working with the public.

Position is funded in part through federal funds.

Posting closes at 11:59 p.m. the night before the end date.

About Division of Employment and Independence for People with Disabilities (EIPD)

The DHHS Division of Employment and Independence for People with Disabilities (EIPD) promotes employment and independence for people with disabilities through customer partnership and community leadership. EIPD helps people with disabilities achieve their goals for competitive employment and more independent living in communities statewide.

To learn more about EIPD: https://youtu.be/4QUy2w9B6AU.

Compensation and Benefits

• The State of North Carolina offers excellent comprehensive benefits.
• Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).
• Employees also receive paid vacation, sick, and community service leave.
• In addition, paid parental leave is available to eligible employees.

Supplemental Contact Information

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.

For more information about DHHS: https://www.ncdhhs.gov/.

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

In accordance with the Governor’s Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved.

We invite all potential applicants to apply for positions for which they may be qualified.

Minimum Education and Experience

• Bachelor’s degree in a human services or business field such as human resources, marketing, business administration, business management, healthcare management, or public administration from an appropriately accredited institution;
• OR Associate’s degree in a human services or business field (identified above) from an appropriately accredited institution and two years of directly related work experience;
• OR High school or General Educational Development (GED) and four years of directly related work experience;
• OR an equivalent combination of education and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

North Carolina State Government is one of the state’s largest employers, with over 76,000 employees all working toward a common goal: a safer and stronger North Carolina. We are a large organization comprised of various agencies, offices, and universities, each providing important public services. Eligible state employees are entitled to comprehensive benefits, including a variety of leave options, professional development opportunities, insurance, and more.