Case Worker – Emergency Services & Community Support

The Salvation Army USA Central Territory; Elkhart (IN); On-site; USD 23,000 - 25,000; Full time

Job summary

The Salvation Army USA Central Territory in Indiana is seeking a Case Worker to provide emergency transactional services to low-income applicants, helping meet basic needs during crises and supporting the Mission's social services.

You will meet with applicants, assess needs, determine eligibility for resources, coordinate food, utilities, housing, and provide coaching on energy use and budgeting, while maintaining case records and collaborating with community partners.

Qualifications

• Bachelor's degree in social work, psychology, sociology, or related field; or an equivalent combination of education and professional work experience
• Background check required and reviewed
• One+ year of applicant interview experience
• Valid driver’s license; Safe From Harm training within 90 days; Caseworker Certification within 120 days
• Ability to use Microsoft Office and electronic reporting systems

Responsibilities

• Meet with applicants; assist with applications; assess needs for food, utilities, housing, shelter, emotional and spiritual support; determine eligibility for resources
• Oversee the food pantry operation; distribution, collection, packing for clients
• Provide information on resources; coach applicants on reducing energy usage and budgeting
• Maintain relationships with community agencies and coordinate services; ensure releases of information
• Enter and maintain accurate case records in electronic systems
• Manage client service transactions; monitor funds and request funding as needed
• Support Pathway of Hope program goals with families

Skills

English communication

Spanish preferred

Microsoft Office

Education

Bachelor's degree in social work/psychology/sociology or related field

Tools

Electronic reporting systems

Job description

The Salvation Army USA Central Territory in Indiana is seeking a Case Worker to provide emergency transactional services to low-income applicants, helping meet basic needs during crises and supporting the Mission's social services.

You will meet with applicants, assess needs, determine eligibility for resources, coordinate food, utilities, housing, and provide coaching on energy use and budgeting, while maintaining case records and collaborating with community partners.