Case Worker

SBH Community Service Network Inc.; New York (NY); Hybrid; USD 42,000 - 65,000; Full time

Job summary

SBHonline is seeking a compassionate Case Worker to provide comprehensive support to Holocaust Survivors enrolled in our Homecare Program. You will assess client needs, coordinate services, and advocate for well-being to help clients maintain quality of life.

The ideal candidate is empathetic, well-organized, and capable of collaborating with families, healthcare providers, and community organizations to deliver person-centered care.

Qualifications

• Bachelor's degree preferred in Social Work, Human Services, psychology, or related field.
• High school diploma required.
• Experience in case management, social services, homecare, or working with older adults preferred.
• Experience supporting trauma survivors, seniors, or vulnerable populations highly desirable.
• Excellent interpersonal, written, and verbal communication skills.
• Strong organizational skills to manage multiple cases and priorities.
• Knowledge of community resources and healthcare systems.
• Proficiency with MS Word, Excel, and electronic documentation systems.
• Bilingual Yiddish and/or Russian preferred.

Responsibilities

• Manage an assigned caseload of Homecare clients.
• Conduct comprehensive home visits to assess clients' needs.
• Identify unmet needs including healthcare, mental health, financial assistance, social support, and QoL services.
• Develop individualized care plans based on client circumstances and goals.
• Maintain regular communication with clients and families via phone and in-person visits.
• Coordinate services with healthcare providers and community agencies.
• Assist clients in accessing homecare services, counseling, financial assistance, and resources.
• Advocate for clients to ensure compassionate, respectful care.
• Maintain accurate, confidential case documentation per guidelines.
• Prepare reports summarizing client progress and ongoing needs.
• Participate in staff meetings and professional development.
• Perform additional case management and administrative duties.

Skills

Interpersonal communication

Organizational skills

Multitasking

Independent work

Bilingual (Yiddish/Russian)

Education

High School Diploma

Bachelor's degree in Social Work / Human Services / Psychology

Tools

Microsoft Word

Microsoft Excel

Electronic documentation systems

Job description

Location: Brooklyn, NY
Employment Type: Full-Time
Schedule: Monday through Friday – Standard Business Hours
Salary:Based on Experience

Case Worker

Location: Brooklyn, NY
Employment Type: Full-Time
Schedule: Monday through Friday – Standard Business Hours
Salary:Based on Experience

Position Overview

We are seeking a compassionate and dedicated Case Worker to provide comprehensive support services to Holocaust Survivors enrolled in our Homecare Program. This role is focused on assessing client needs, coordinating services, advocating for client well-being, and helping individuals maintain the highest possible quality of life.

The ideal candidate is empathetic, highly organized, and passionate about serving older adults and vulnerable populations while collaborating with families, healthcare providers, and community organizations.

Responsibilities

• Manage an assigned caseload of Homecare clients.
• Conduct comprehensive home visits to assess clients' physical, emotional, social, and environmental needs.
• Identify unmet needs, including healthcare, mental health, financial assistance, social support, and quality-of-life services.
• Develop individualized care plans based on each client's unique circumstances and goals.
• Maintain regular communication with clients and their families through phone calls and in-person visits.
• Coordinate services with healthcare providers, community agencies, and other support organizations.
• Assist clients in accessing homecare services, counseling, financial assistance, and community resources.
• Advocate for clients to ensure they receive compassionate, respectful, and comprehensive care.
• Maintain accurate, timely, and confidential case documentation in accordance with agency and regulatory requirements.
• Prepare reports summarizing client progress, service delivery, and ongoing needs.
• Participate in staff meetings, case conferences, and professional development opportunities.
• Perform additional case management and administrative duties as assigned.

Qualifications

• High school diploma required.
• Bachelor's degree in Social Work (BSW), Human Services, Psychology, or a related field is preferred.
• Previous experience in case management, social services, homecare, or working with older adults is preferred.
• Experience supporting trauma survivors, seniors, or other vulnerable populations is highly desirable.
• Excellent interpersonal, written, and verbal communication skills.
• Strong organizational skills with the ability to manage multiple cases and priorities.
• Ability to work independently while collaborating effectively with multidisciplinary teams.
• Knowledge of community resources, healthcare systems, and social service programs.
• Proficiency in Microsoft Word, Excel, and electronic documentation systems.
• Bilingual Yiddish and/or Russian is preferred.