Holocaust Community Services Case Manager/Supervisor (Russian speaking)

CJE SeniorLife; Chicago (IL); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plan

Paid time off

Life insurance

Disability insurance

Employee assistance program

Tuition reimbursement

Job summary

CJE SeniorLife in Chicago is seeking a bilingual HCS Care Manager to assess needs, coordinate resources, and connect Holocaust survivors with supportive services across office, home, and remote settings. This full-time role requires a bachelor’s degree and fluency in English and Russian, with a 55k–75k salary depending on level.

The position offers a hybrid schedule, local travel, and opportunities to support program planning, supervision, and survivor-focused services within a compassionate

Qualifications

• Bachelor’s degree in gerontology, social services, psychology or related field is required.
• Fluency in English and Russian is required.
• Minimum of 2 years of experience in social services.
• Reliable transportation is required.
• Excellent computer skills, including MS Office, are required.
• Strong organizational skills are required.
• Sensitive interpersonal and oral communication skills are required.

Responsibilities

• Maintains a client caseload and conducts regular assessments across office, home, and remote settings.
• Determines eligibility for financial assistance and other services.
• Completes documentation in a timely manner.
• Provides ongoing case management, linkage, and support services.
• Participates in supervision, case consultation, and team meetings.
• May provide counseling or co-facilitate survivor groups as needed.
• May lead or participate in trainings and community education; supports program planning.

Skills

Bilingual English/Russian

Education

Bachelor’s degree in Gerontology/Social Services/Psychology

Tools

MS Office

Job description

The Opportunity

This is a unique and meaningful opportunity to work with Holocaust survivors and support their independence, well-being, and dignity as they age. As a bilingual HCS Care Manager, you will assess needs, coordinate resources and financial assistance, and connect clients with supportive services and community initiatives. Working with the HCS team, you will support a caseload across office, home, community, and remote settings while participating in supervision, case consultation, and program activities.

This opening may be filled at the HCS Care Manager II or Care Manager/Supervisor level based on qualifications and program needs. Both levels maintain a caseload; the Supervisor also guides Care Managers and provides oversight on complex cases. This full-time, salaried, hybrid role follows a Monday-Friday, 8:30 a.m.-5:00 p.m. schedule, with some flexibility as appropriate. Pay is $55,000-65,000 for Care Manager II or $65,000-$75,000 for Care Manager/Supervisor. SEIU Local 73 membership is optional for Care Manager II; the Supervisor is non-union.

At a Glance

• Care Manager II: $55K to $65K per year.
• Care Manager/Supervisor: $65k to $75k per year.
• Full-time, salaried, exempt.
• Monday to Friday, 8:30 am to 5:00 pm.
• Delighter, Chicago.
• Hybrid.
• Local travel required.
• Care Manager II: Union membership is an option.
• Care Manager Supervisor: Not eligible for union membership.

About CJE SeniorLife

CJE SeniorLife is a leading provider of services for older adults, dedicated to enhancing quality of life through compassionate care, innovation, and community engagement. Guided by our mission to support older adults in living with dignity, purpose, and connection, we provide a comprehensive range of programs and services that meet the evolving needs of the communities we serve.

What You’ll Do

• Maintains a client caseload, including conducting regular office-based, in-home, or remote assessments of Holocaust survivors’ physical, functional, emotional, financial, and environmental systems.
• Determines eligibility for financial assistance and other supportive services.
• Completes documentation in a timely manner.
• Provides ongoing case management, resource linkage, and support services to clients as needed.
• Participates in weekly individual supervision/case consultation and weekly team meetings.
• Participates in program planning and implementation, including cultural and socialization programs such as “Café Europa,” Holocaust commemorations, and holiday and birthday celebrations.
• Depending on professional interest, may provide counseling and/or co-facilitate survivor support groups or classes.
• Based on professional interest, may lead or participate in professional presentations and community education; a s opportunities arise, may attend trainings and conferences locally or nationally.
• Additional responsibilities at the supervisor level:
  • Provides formal supervision to assigned Care Managers, including weekly individual supervision and ongoing case consultation.
  • Reviews and approves client assessments and service determinations for quality, consistency, and compliance with program and funder requirements.
  • Guides staff in managing complex situations involving trauma history, cognitive decline, medical needs, financial insecurity, social isolation, and family dynamics.
  • Supports assessment-based decision-making, eligibility determinations, service authorization, and benefits navigation.
  • Coaches staff, addresses performance and documentation concerns, and supports professional development.
  • Serves as a backup supervisor for other staff as needed.
  • Participates in hiring, training, performance management, supervisors’ meetings, program planning, and quality-improvement activities.

Required qualifications

• At least a bachelor’s degree from an accredited college or university in gerontology, social services, psychology, or other related areas is required.
• Fluency in English and Russian is required.
• A minimum of 2 years of experience in social services is required.
• Reliable transportation is required.
• Excellent computer skills, including MS Office, are required.
• Strong organizational skills are required.
• Sensitive interpersonal and oral communication skills are required.

Preferred qualifications

• A graduate degree is preferred.
• Knowledge of human behavior and experience with older adults is preferred
• Knowledge of trauma and trauma-informed care is preferred
• Understanding and knowledge of local Jewish communal activities is preferred.

Why This Role Matters

Working with Holocaust survivors through HCS offers a unique opportunity to support a population with distinct experiences, strengths, and needs. Survivors may face complex challenges that affect their independence, well-being, and quality of life as they age. Grounded in person-centered, trauma-informed care, this role helps ensure that survivors receive practical assistance, consistent support, and meaningful connections to services and community. As a bilingual Care Manager and/or supervisor, you will support Russian-speaking clients as well as other survivors served by HCS, responding to each person’s circumstances with care, respect, and sensitivity.

Benefits for Eligible Full-Time Employees

• Medical, dental, and vision insurance
• Competitive pay
• Paid vacation and sick time
• Employer-provided life insurance, with optional spouse and dependent coverage
• Short-term and long-term disability insurance
• Retirement plan
• Employee assistance program
• Employee purchase and health club discounts
• Ongoing training and professional developmentTuition reimbursement for eligible nursing positions

Work Arrangement

This role is a hybrid role with in-person work and remote work options. Hybrid work, if offered, is offered to provide flexibility to staff, but remote work is a privilege subject to agency policy, operational needs, and satisfactory job performance.

Equal Opportunity Employer

CJE SeniorLife is proud to be an Equal Opportunity Employer and welcomes applicants of all backgrounds, experiences, and perspectives.

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