Social Worker (Bilingual in Russian/English) - Holocaust Survivor Program Former Soviet Union

Selfhelp; New York (NY); Hybrid; USD 54,000 - 66,000; Full time

Job summary

Selfhelp in New York seeks a dedicated casework social worker to provide services under the Holocaust Survivor Program, including intakes, referrals, and advocacy.

The role requires a Bachelor’s degree (MSW preferred), at least one year of related experience, and strong communication and customer-service skills; ability to work independently and handle multiple tasks. Some remote work is possible 2-3 days per week. Accurate notes and ongoing trainings are essential.

Qualifications

• Bachelor’s degree required; MSW preferred.
• One year related experience and/or training.
• Proficiency in Microsoft Office Suite and related technology.
• Excellent communication and listening skills.
• Excellent customer service skills with a focus on treating clients with respect and dignity.
• Able to multi-task and work independently with great attention to detail.

Responsibilities

• Conduct intakes, provide accurate information and referrals.
• Screen and assist clients with applications and re-certifications for entitlements and benefits.
• Assess clients in home, hospital or other settings as appropriate.
• Advocate for clients and arrange services; develop and follow up on care plans.
• Provide supportive counseling to clients as needed.
• Maintain ongoing communication with client, family and collaterals.
• Maintain complete and accurate case notes and prepare required documentation.
• Maintain and report statistics according to Selfhelp standards.
• Participate in supervision and staff meetings and share emergent issues.
• Facilitate and assist at social, recreational and group activities.
• Supervise social work students (if applicable).
• Adhere to organizational trainings on Sexual Harassment Prevention, IT Security Awareness, Compliance, OSHA, HIPAA.

Skills

Communication

Customer service

Listening skills

Attention to detail

Multi-tasking

Education

Bachelor's degree

MSW preferred

Tools

Microsoft Office Suite

Job description

Position Summary

Provide casework services and advocate for clients in the Holocaust Survivor Program.

Principal Responsibilities

• Conduct intakes, provide accurate information and referrals.
• Screen and assist clients with applications and re-certifications for entitlements and benefits
• Assess clients in their home, hospital or other institutional setting as appropriate
• Advocate on behalf of clients and arrange for provision of services; develop implement and follow up on care plans
• Provide supportive counseling to clients as needed
• Maintain ongoing communication with client, family members and other collaterals as appropriate
• Maintain complete and accurate case notes utilizing the program’s data system; prepare required documentation in case file within organizational time frames
• Maintain and report on statistics according to Selfhelp standards, utilizing the program’s data system and other forms of record keeping as needed.
• Actively participate in supervision and staff meetings and share any emergent issues with supervisor in a timely manner
• Facilitate and assist at social, recreational and other group activities and events
• Supervise social work students (if applicable)
• Adhere to organization’s standards by completing annual mandatory trainings in a timely manner on topics including – but not limited to – Sexual Harassment Prevention Training, IT Security Awareness, Compliance, OSHA, HIPAA and any other training the organization may deem necessary in regards to regulatory compliance or good business practices.
• Supports organization’s mission by striving for excellence in all aspects of their job with a focus on positive interpersonal relationship with co-workers.
• Adheres to the organization’s policy in regards to absenteeism and appearance and health and safety standards

Salary Range: $54,000 - $66,400 per year commensurate with experience and educational credentials.

Job Competencies & Minimum Qualifications

• Bachelor's Degree required; MSW Preferred
• One year related experience and/or training
• Working knowledge of Microsoft Office Suite and other technology
• Excellent communication and listening skills
• Excellent customer service skills with a focus on treating clients with respect and dignity
• Able to multi-task and work independently with a great attention to detail

Working Conditions/Physical Demand

• Business office environment with phone and computer use; travel via public transportation. This position may have the ability to work from home 2-3 times per week.