Case Support Specialist, Children & Family Services

Baltimore County; Towson (MD); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health Insurance

Educational Assistance

Flexible Spending Accounts

Retirement Plan

Job summary

Baltimore County is seeking a Human Services Assistant to support the Bureau of Children Services within the Department of Health and Human Services. The role focuses on non-clinical case management support and documentation.

The position requires an associate degree in social/behavioral sciences, strong communication, and solid organizational and computer skills. Eligible candidates provide transcripts and proof of education as part of the application.

Qualifications

• Graduation from an accredited college or university with an associate in arts degree in a social science, behavioral science.
• Experience in individual, group, or family counseling or intake/referral work may substitute on a year-for-year basis up to two years for the required education.

Responsibilities

• Supervise family visitation and coordinate schedules to ensure safety and support.
• Transport families to appointments and services.
• Document services and progress in case records within required timelines.
• Provide administrative support including phone coverage, mail, filings, and data entry.
• Attend court reviews, family team meetings, and appointments with clients.
• Maintain monthly statistics and participate in mandatory meetings and training.

Skills

Interviewing techniques

Mathematical calculations

Written communication

Information gathering

Oral communication

Relationship building

Regulation understanding

Record keeping

Computer skills

Education

Associate degree in social/behavioral sciences

Tools

CJAMS

Microsoft Office

Job description

Baltimore County is seeking a Human Services Assistant to support the Bureau of Children Services within the Department of Health and Human Services. The role focuses on non-clinical case management support and documentation.

The position requires an associate degree in social/behavioral sciences, strong communication, and solid organizational and computer skills. Eligible candidates provide transcripts and proof of education as part of the application.