Case Solutions Manager - Digital Products

Socket.dev; New York (NY); On-site; USD 140,000 - 210,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

401(k)

Pension Plan

Employee Stock Purchase Plan

Paid time off

Job summary

Con Edison is seeking a Use Case Solutions Manager to lead a high-performing team responsible for designing, delivering, and operating AI solutions that advance clean energy objectives. You will oversee architecture standards, reviews, testing, deployment, and ongoing support while engaging stakeholders to transform customer and employee experiences across New York.

This role requires strategic leadership, deep technical delivery expertise, and a passion for scalable, secure AI in a complex

Qualifications

• Minimum 5+ years in AI/ML solution design and delivery.
• Experience leading a high-performing software or data team.
• Strong understanding of SDLC, architecture reviews and deployment workflows.

Responsibilities

• Lead design, architecture, delivery, and operation of AI solutions advancing clean energy objectives.
• Oversee full SDLC: solution design, reviews, testing, deployment, release management and support.
• Define AI architecture standards and reusable integration patterns to accelerate delivery.

Job description

Con Edison is at the forefront of accelerating the clean energy transition in its dynamic service territory. The Digital Products team supporting Energy Efficiency, and EMobility initiatives leads the development of innovative technology solutions that support clean electrification and transportation initiatives. Our work empowers both our customers and the environment.

As a Use Case Solutions Manager you will lead a high-performing team responsible for the design, architecture, delivery, and operation of AI solutions that advance clean energy objectives and business transformation. You will oversee the full software development lifecycle, including solution design, architecture reviews, testing, deployment, release management, and ongoing support, ensuring the delivery of secure, scalable, and reliable AI capabilities. You will define AI architecture standards, reusable integration patterns, agent frameworks, and cloud-native solutions that enable rapid and consistent delivery across the backlog of use cases. Your ability to balance strategic architecture, technical delivery, and stakeholder engagement will directly influence the success of clean energy programs and support Con Edisons mission to transform the customer and employee experience for millions of New Yorkers.

Mission Statement:

Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures. We all share a responsibility to advance the company’s mission by excelling at our three corporate priorities – safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience.

Benefits:

We are dedicated to supporting the physical, mental, and financial health of our employees and their families. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:

• Rich medical & pharmacy benefits, including vision benefits
• Dental benefits
• Health Savings Accounts
• Health Care and Dependent Care Flexible Spending Accounts
• 401(k) with robust matching
• Employer paid Pension Plan
• Employee Stock Purchase Plan with a generous matching contribution
• State of the art Employee Assistance Program
• Paid Parental Leave
• Generous paid time off plus paid holidays
• Family support: emergency backup child, & elder care assistance
• Social responsibility and volunteer opportunities
• Employee discount program
• Commuter Benefits
• Culture of growth and learning: career development; tuition reimbursement; recognition program
• Life and Long-Term Disability Benefits

*Please be aware that some benefits may not apply to provisional or part-time job titles.

EEO Statement:

Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual’s actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.

Technical Difficulty Statement:

For technical issues, please contact us at [e-mail]