Case Reviewer

Xcelerate Solutions; United States; Remote; USD 70,000 - 90,000; Full time

Job summary

Xcelerate Solutions is seeking Case Reviewers to join a remote government contracting team. You will review background investigation reports submitted by Field Investigators and Record Searchers to ensure accuracy, completeness, and timely submission.

The role requires attention to detail, ability to work independently, and strong communication. An Active Secret Clearance is preferred, with training and credential verification as needed.

Qualifications

• Past completion of New Reviewer/Investigator Training course.
• Ability to complete a pre-selection process to include 80% achievement on Credential Assessment if needed.
• Work experience as a Case Reviewer supporting the specific agency required.
• Ability to obtain and/or currently hold a PIV and/or CAC card if needed.
• Self-starter with the ability to work independently, and with great attention to detail.
• Excellent oral and written communication skills to correspond via all platforms including in-person.

Responsibilities

• Conduct thorough reviews of background investigation reports to ensure investigations are complete and adhere to federal and corporate standard operating procedures and requirements
• Provide guidance on background investigation requirements to Field Investigators and Record Searchers.
• Maintain quality production that meets the contract requirements.
• Identify trends in errors and communicate findings to Field Investigators, Record Searchers, and management.
• Work closely with review team members, Field Investigators, and Record Searchers to develop training and guidance to improve the quality of background investigations.

Skills

Customer service

Teamwork

Integrity

Time management

Administrative skills

Attention to detail

Education

Bachelor's degree in a related field

Tools

Microsoft Office Suite

Internet research

Job description

Xcelerate Solutions is seeking Case Reviewers who will be part of a dynamic team supporting our client by reviewing reports of investigations submitted by Field Investigators and Record Searchers to ensure accuracy, completeness, and timely submission to the client. Come join our award-winning organization and work with the most talented and brightest minds in the GovCon industry.

Location:
100% Remote

Security Clearance:
Active Secret Clearance

Responsibilities

• Conduct thorough reviews of background investigation reports to ensure investigations are complete and adhere to federal and corporate standard operating procedures and requirements
• Provide guidance on background investigation requirements to Field Investigators and Record Searchers.
• Maintain quality production that meets the contract requirements.
• Identify trends in errors and communicate findings to Field Investigators, Record Searchers, and management.
• Work closely with review team members, Field Investigators, and Record Searchers to develop training and guidance to improve the quality of background investigations.
• Past completion of New Reviewer/Investigator Training course.
• Ability to complete a pre-selection process to include 80% achievement on Credential Assessment if needed.
• Work experience as a Case Reviewer supporting the specific agency required.
• Ability to obtain and/or currently hold a PIV and/or CAC card if needed.
• Self-starter with the ability to work independently, and with great attention to detail.
• Excellent oral and written communication skills to correspond via all platforms including in-person
• Strong sense of customer service, teamwork attitude, and impeccable work ethic, including integrity, and "can-do " attitude.
• Proficiency with Microsoft Office Suite, internet search capabilities, plus excellent time management and administrative skills are a must.
• Deep sense of mission and commitment in support of national security.

Preferred Qualifications

• Bachelors Degree in a related field.
• Prior agency specific experience - in a review capacity or investigations role.
• Prior experience reviewing agency specific federal background investigation reports.

About Xcelerate Solutions

Founded in 2009 and headquartered in McLean, VA, Xcelerate Solutions (www.xceleratesolutions.com) is one of America's fastest-growing companies. Xcelerate’s culture is defined by our diversified workforce of dynamic and versatile professionals, supported with growth and development opportunities that contribute to individual and company growth. This strong commitment to our employees has been recognized by our inclusion on the Washington Business Journal’s “50 Best Places to Work” list as well as being a “Great Place to Work” certified company with a 4.6 star, and a 99% CEO approval Glassdoor rating. Come find out why Xcelerate Solutions is one of the DC Metro top employers!

Xcelerate Solutions is an Equal Employment Opportunity/Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, age, equal pay, disability, veteran status, sex, sexual orientation, gender identity, genetic information, or expression of another protected characteristic. As part of this commitment to the full inclusion of all qualified individuals, Xcelerate provides reasonable accommodations if needed because of an applicant's or an employee's disability.
Pay Transparency Notice: Xcelerate Solutions will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.