Remote Case Review Specialist – Background Investigations

Xcelerate Solutions; United States; Remote; USD 70,000 - 90,000; Full time

Job summary

Xcelerate Solutions is seeking Case Reviewers to join a remote government contracting team. You will review background investigation reports submitted by Field Investigators and Record Searchers to ensure accuracy, completeness, and timely submission.

The role requires attention to detail, ability to work independently, and strong communication. An Active Secret Clearance is preferred, with training and credential verification as needed.

Qualifications

• Past completion of New Reviewer/Investigator Training course.
• Ability to complete a pre-selection process to include 80% achievement on Credential Assessment if needed.
• Work experience as a Case Reviewer supporting the specific agency required.
• Ability to obtain and/or currently hold a PIV and/or CAC card if needed.
• Self-starter with the ability to work independently, and with great attention to detail.
• Excellent oral and written communication skills to correspond via all platforms including in-person.

Responsibilities

• Conduct thorough reviews of background investigation reports to ensure investigations are complete and adhere to federal and corporate standard operating procedures and requirements
• Provide guidance on background investigation requirements to Field Investigators and Record Searchers.
• Maintain quality production that meets the contract requirements.
• Identify trends in errors and communicate findings to Field Investigators, Record Searchers, and management.
• Work closely with review team members, Field Investigators, and Record Searchers to develop training and guidance to improve the quality of background investigations.

Skills

Customer service

Teamwork

Integrity

Time management

Administrative skills

Attention to detail

Education

Bachelor's degree in a related field

Tools

Microsoft Office Suite

Internet research

Job description

Xcelerate Solutions is seeking Case Reviewers to join a remote government contracting team. You will review background investigation reports submitted by Field Investigators and Record Searchers to ensure accuracy, completeness, and timely submission.

The role requires attention to detail, ability to work independently, and strong communication. An Active Secret Clearance is preferred, with training and credential verification as needed.