Case Planner

Jewish Board of Family and Children's Services; New York (NY); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Generous paid time off

Affordable medical/dental/vision plans

Tuition assistance

403(b) retirement benefits

Flexible spending accounts

Employee Assistance Program

Job summary

The Jewish Board of Family and Children's Services is hiring a Case Planner in New York City. The Case Planner will assess children's safety and provide counseling and advocacy services to families. Join a team that's been serving communities for nearly 150 years.

Key responsibilities include evaluating living conditions, providing counseling, and collaborating with external resources. A Bachelor’s or Master’s degree in a relevant field is required, along with a commitment to cultural equity.

Qualifications

• Experience in child welfare or working with children and families is preferred.
• Bilingual or bicultural candidates are preferred.
• Ability to work collaboratively in a team setting.

Responsibilities

• Assess and address safety and risk concerns regarding children's well-being.
• Evaluate client living conditions through home visits.
• Provide supportive case work counseling to clients.

Skills

Advocacy for cultural and gender equity

Empowerment of families

Collaboration with communities

Empathy in engagement

Timely work completion

Supervision for guidance

Education

Bachelor’s or Master’s degree in Psychology, Social Work, Counseling

Job description

WORKING WITH US

At The Jewish Board, we don’t just make a difference – we make a bigger difference as we serve 45,000 New Yorkers every year. Join our dedicated team that’s been helping communities across New York City for almost 150 years and see just how big of a difference you can make.

Make a bigger difference.

IF YOU JOIN US, YOU'LL HAVE THESE GREAT BENEFITS:

• Generous paid time off in addition to 15 agency holidays and 15 sick days
• Affordable and high-quality medical/dental/vision plans
• Tuition assistance and educational loan forgiveness
• Free continuing education opportunities
• 403(b) retirement benefits and a pension
• Flexible spending accounts for health and transportation
• 24/7 Accessible Employee Assistance Program
• Life and disability insurance
• Diversity, equity, and inclusion working groups that are available for you to join, including Confronting Structural Racism (COR), Coalition Against Anti‑Semitism (CAAS), and the LGBTQ Steering Committee

Position Overview

The Case Planner works with the entire family in evidence-based or non‑evidence-based model programs. The Case Planner makes safety-focused assessments of the child and family, and provides counseling services, advocacy and refers for concrete services to help stabilize the environment, improve family well‑being, and reduce the future need for child welfare involvement.

CORE COMPETENCIES for the Position include the following:

• Advocate for cultural racial, gender equity and diversity; utilize families’ cultural values and strengths
• Empower families to solve their own problems
• Collaborate with communities to provide resources for families
• Use empathy as an engagement tool
• Push to get work done timely
• Use supervision as a vehicle for guidance and support

KEY ESSENTIAL FUNCTIONS:

• Assess and address any safety and risk concerns related to children’s health, safety and well‑being.
• Evaluate living conditions of clients through home base contacts.
• Provide supportive case work counseling to children and family members.
• Identify and provide access to specific concrete services and community resources, when necessary or requested.
• Collaborate with external resources in the family’s ecology (e.g., school, medical provider, mental health providers, CPS worker, probation, extended family and community members).
• May conduct specialized groups for children, adolescents, parents, etc.
• Attend conferences at ACS offices and other community based meetings.
• Complete weekly progress notes in CONNECTIONS and enter data into PROMIS.
• Complete and update timely Family Assessment Service Plan Reports (FASP).
• Attend ACS and JB trainings as required.
• Carry caseload size as identified by program service model.
• Assess and refer children and families to supportive and concrete services, i.e., mental health, substance abuse, housing, financial assistance, legal, etc.
• Participate in internal and external continuous quality improvement projects.
• Monitor children regarding their medical needs, such as compliance with periodic physicals and immunizations.
• Participate in Family Team Conferences (FTCs).

EDUCATIONAL / TRAINING REQUIRED:

• Bachelor’s or Master’s level degree in Psychology, Social Work, Counseling or a related subject. Travel in the community and home-based work. Evening hours are required, on occasion.

PREFERRED REQUIREMENTS:

Bilingual/bicultural. Prior experience working in the child welfare system or with children and families. Ability to work as part of a team.

We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, alienage, citizenship status, age, disability, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. This applies with respect to recruiting, hiring, placement, promotion, transfer, training, compensation, termination, assignments, benefits, employee activities, access to facilities and programs, and all other terms and conditions of employment as well as general treatment during employment.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of qualified employees with disabilities, without regard to any protected classifications, unless the accommodation would impose an undue hardship on the operation of our business. Any employees who need assistance to perform their job duties because of a physical or mental condition should contact human resources.