Case Planner (BA)

MercyFirst; New York (NY); On-site; USD 54,000 - 55,000; Full time

Benefits offered by this job

Comprehensive health insurance

403B retirement benefits

Employer-paid life insurance

Generous paid time off

Employee assistance program

Trainings for professional development

Employee wellness program

Employee recognition activities

Job summary

A not-for-profit human and social service agency is seeking a full-time Case Planner to support children and families in foster care in Ozone Park, NY. This role involves providing intensive support, conducting home visits, and maintaining contact with clients and families. Qualifications include a Bachelor's in social work and strong communication skills. The position offers a salary of $54,000 - $55,000 annually, along with a $1,000 hiring bonus and comprehensive benefits.

Qualifications

• 1 year of related work experience in serving children and/or families.
• Knowledge of and/or training in child development stages.
• Knowledge of and/or training in family dynamics.
• Must have a valid driver’s license.

Responsibilities

• Provide intensive support to children, therapeutic foster parents and birth families.
• Conduct regular casework sessions with each client.
• Conduct regular home visits to therapeutic foster homes.
• Maintain regular contact with birth parents and foster parents.
• Hold bi-weekly individual sessions with each client for their first 3 months.
• Document all contacts and case activities.
• Prepare required documentation on each case.
• Attend legal proceedings representing the agency and client’s best interests.

Skills

Excellent communication skills (verbal and written)

Proficiency in Microsoft Word and Outlook

Ability to engage with clients

Education

Bachelor's in social work or related field

Job description

LOCATION: Ozone Park, NY

REPORTS TO: Casework Supervisor

DEPARTMENT: Enhanced Family Foster Care

SCHEDULE: Full Time / Hybrid

$1000 Hiring Incentive

AGENCY BACKGROUND:

MercyFirst is a not-for-profit human and social service agency that has been serving children and families in need since we were founded by the Sisters of Mercy/Hermanas de las Misericordia in 1894. Today our agency continues to address the emotional and physical needs of children and families in Brooklyn, Queens and across Long Island through innovative treatments and life-changing interventions. We provide community-based prevention and family foster care services, group homes in the community for struggling children and families within the child welfare and juvenile justice systems, and short-term residential services for unaccompanied migrant children. Each year, MercyFirst serves more than 3,000 children, teenagers and families overcome enormous obstacles, re‑imagine their futures and develop their full potential.

PROGRAM BACKGROUND:

To meet the needs of New York City’s ever‑changing foster care population, Enhanced Family Foster Care (EFFC) combines and replaces the previous separately contracted Family Foster Care (FFC) and Treatment Family Foster Care (TFFC) programs. EFFC recognizes that all children in care have experienced some level of trauma, that their needs may change over time, and that their strengths must be supported so they can reach their full potential.

POSITION SUMMARY:

A Case Planner works with children and youth who reside in a foster home. The foster parents can either be relatives or individuals who are not related to the children. Case Planners work as a team with Socio‑Therapists to provide supports to the children, the foster parents, and the birth families to ensure that every child is making progress towards permanency.

We are a 24/7 operation, extensive travel throughout NYC, Long Island, Staten Island, Upstate NY and/or NJ, and on rare occasions may also need to travel out of state. This may occur travel on weekends and occasionally requires overnight visits (paid time and paid travel/hotel). Any Long Island cases must maintain a valid clean driver's license.

REQUIRED QUALIFICATIONS:

• Bachelor's in social work or related field
• 1 year of related work experience in serving children and/or families
• Knowledge of and/or training in child development stages
• Knowledge of and/or training in family dynamics
• Excellent communication skills (verbal and written)
• Proficiency in Microsoft Word and Outlook
• Ability to engage with clients.
• Must have a valid driver’s license.
• Understanding and willingness to commit to the agency’s Mission, core values, Sanctuary Commitments and social justice.

RESPONSIBILITIES:

• Provide intensive support to children, therapeutic foster parents and birth families.
• Conduct regular casework sessions with each client in accordance with Federal, State, and Local mandates.
• Conduct regular home visits to therapeutic foster homes.
• Maintain regular contact with birth parents to provide support and problem solve.
• Maintain regular contact with foster parents, and/or resource persons.
• Hold bi‑weekly individual Socio‑Therapist sessions with each client and family for their first 3 months in program.
• Document all contacts and case activities in the State system of Connections, Agency patient tracking systems.
• Complete documentation within established timeframes.
• Prepare all required documentation on each case including progress notes, psychosocial reports, permanency hearing notes, FASPs.
• Attend legal proceedings such as family court hearings, representing the agency and client’s best interests.
• Actively participate in staff training and supervision meetings.
• Arrange, monitor and document family and/or sibling visits.
• Respond to emergencies as needed and/or directed.

BENEFITS/PERKS:

• A comprehensive health insurance package including medical, dental and vision plans for you and your family.
• 403B retirement benefits.
• Employer‑paid life insurance and long‑term disability insurance.
• Generous paid time off (vacation, personal, sick, 12 paid holidays).
• Free employee assistance program through National EAP.
• Insurance discounts for our staff and their families.
• Trainings to support professional and personal development.
• Employee wellness program.
• Employee recognition activities.

Salary Range:

$54,000 - $55,000 per year

Hiring bonus of $1,000 after 500 worked hours

EEO Statement:

MercyFirst is an inclusive, anti‑racist, multicultural organization and an Equal Opportunity Employer who welcomes prospective employees from diverse backgrounds for all levels at the agency. We strive for a workforce that is reflective of the communities we serve, and do not discriminate on the basis of actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, sex, sexual orientation, gender identity and/or expression, disability, age (18 and over), military status, prior record of arrest or conviction, marital status, partnership status, care giver status, pregnancy, genetic information or predisposition or genetic characteristic, unemployment status, status as a victim or witness of domestic violence, sex offenses or stalking, consumer credit history, or any other status protected by federal, state, and/or city law. This includes, but is not limited to, employment actions against and treatment of employees and applicants for employment.