Case Planner

HeartShare Wellness LTD; New York (NY); On-site; USD 52,000 - 74,000; Full time

Benefits offered by this job

Sign-On Bonus

Job summary

Heartshare seeks a Case Planner to help each child achieve permanency and safety while in care. The role coordinates services, serves as a liaison to ACS and community resources, and collaborates with healthcare, education, and clinical teams to support reunification.

The incumbent will create family-centered service plans, monitor progress, conduct mandated visits and interviews, and participate in court hearings and Family Team Conferences.

Qualifications

• Bachelor's degree required.
• Knowledge of Child Welfare System preferred.
• Excellent written, oral, organizational, and interpersonal communication skills.
• Proficiency in Microsoft Office, including Outlook and Excel.
• Ability to work flexible hours.

Responsibilities

• Creates service plans with child, family and foster family addressing safety, behavioral, educational and permanency needs.
• Monitors safety, well-being, and progress and documents in progress notes and case files.
• Schedules and supervises mandated visits; conducts interviews; makes field visits to homes, schools, courts, hospitals and other sites.
• Attends weekly supervision and follows supervisor directions regarding planning and follow up.
• Attends Family Court hearings and provides testimony; follows court directives.
• Participates in Family Team Conferences to advance permanency for children and families.
• Collaborates with Integrated Services to monitor medical and mental health needs; coordinates trainings for foster and birth families.
• Uses city/state data to measure outcomes and ensure targets are met.
• Performs other duties as assigned in compliance with laws and policies.

Skills

Case planning

Interpersonal skills

MS Office

Excel

Public transit

Education

Bachelor's degree

Tools

MS Office

Excel

Connections

Job description

• Bilingual Preferred.

Sign-On Bonus: $2,000 (one-time; complete payout terms and overall pay breakdown provided in the formal offer)

We are seeking a Case Planner to assist each child with obtaining permanency, maintain safety and a healthy well-being, while in care. The Case Planner is responsible for coordinating and monitoring services for clients and is the liaison to ACS and all community resources as they relate to discharge and reunification. As a core member of the team, the Case Planner engages with other disciplines such as outpatient mental health providers, medical providers, school personnel and clinicians.

Essential Functions And Primary Responsibilities Of Position

• Creates, in partnership with child, biological family and foster family, service plans which address safety, behavioral, educational, psychological and permanency needs.
• Monitors safety, well-being, and progress against other critical outcomes by facilitating regular casework contacts and by documenting the same in progress notes and other case documentation.
• Schedules and supervises mandated visits between child and natural family; conducts ongoing required interviews in person with child, natural family and foster family; independently makes all related field visits, to homes, schools, courts, prisons, hospitals and other sites as case may require.
• Attends weekly, at minimum, supervision with the supervisor to present and discuss case situations and provide update on status of current work; carries out supervisor directions regarding planning and service follow up.
• Attends all Family Court hearings on assigned cases; provides testimony regarding case status and Agency position; follows up on court directives.
• Participates actively in Family Team Conferences and other meetings to advance permanency for children and families.
• Works closely with Integrated Services (Medical, Mental Health and Case Management) to ensure that the medical and mental health needs of children and the biological family, are being monitored appropriately, necessary medical training is being received and provided to foster parents and birth parents, services are being provided according to treatment needs and external collaborations are occurring as needed in order to ensure safety, permanency and wellbeing.
• Utilizes individual and unit data collected by the city, state, federal and agency data and accountability departments, in order to measure/monitor performance and ensure that all outcomes are being met.
• Performs other job-related duties as assigned, consistent with the scope, responsibilities, and level of the position, and in compliance with applicable laws, regulations, and organizational policies.

Qualifications

• Bachelor's degree required.
• If there is Knowledge of Child Welfare System. preferred
• Excellent written, oral, organizational, and interpersonal communication skills, and be a collaborative team player.
• Proficiency in Microsoft Office, including Outlook and Excel.
• Computer proficient, knowledge of Connections.
• Ability to work flexible hours - some evenings as needed to meet client needs.
• Ability to use public transportation to travel throughout New York City or Agency vehicle when available.
• Bilingual Preferred.

Benefits

What we offer once YOU join our growing family:

• Rewarding Work in a team environment.
• Paid vacation, sick, personal days, and holidays.
• 403(B) retirement plans with employer contribution.
• Health, dental, vision and life insurance.
• Employee Assistance Program (EAP).
• Flexible spending account (Dependent Care, Medical, Parking, and Transit).
• Employee Appreciation Programs and Events.
• Tuition Assistance Program.
• Professional Development opportunities.
• Gympass Discount
• Verizon Wireless Discount.
• BJs Membership discount.
• Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates & more

Heartshare is an Equal Opportunity Employer (EOE). If you need to request accommodation during the recruiting process, please reach out to [e-mail].

About Heartshare

Who WE ARE:

For over 150 years, Heartshare has been dedicated to championing and empowering New Yorkers society has too often overlooked and underestimated.

To learn more about Heartshare, please visit our website at www.heartshare.org or follow us on Twitter LinkedIn YouTube Instagram Facebook