Case Planner

Heartshar; New York (NY); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Paid vacation

Sick days

Health insurance

401(k) or 403(b) plan

EAP

Tuition assistance

Gym discounts

Transit discounts

Job summary

Heartshare is seeking a dedicated Case Planner to help children achieve permanency and safety in care. You will coordinate services, liaise with ACS and community resources, and partner with families and clinicians.

You will work with medical, mental health, and education teams, document progress, attend court hearings, and support reunification efforts through collaborative case management. Applicants should be able to travel across New York City by public transit and occasionally evenings.

Qualifications

• Bachelor's degree required.
• Knowledge of Child Welfare System preferred.
• Excellent written, oral, organizational, and interpersonal communication skills.
• Proficiency in Microsoft Office, including Outlook and Excel.
• Computer proficient; knowledge of Connections.

Responsibilities

• Creates service plans addressing safety, behavioral, educational and permanency needs with child, family and foster family.
• Monitors safety and progress; documents in progress notes and case files.
• Schedules and supervises mandated visits; conducts interviews with child and families; performs field visits as needed.
• Attends weekly supervision and follows supervisor directions.
• Attends Family Court hearings and provides testimony; supports court directives.
• Participates in Family Team Conferences and collaborates with Integrated Services to ensure medical/mental health needs are monitored.
• Uses agency and external data to measure performance and outcomes.

Skills

Communication

Organization

Interpersonal skills

Microsoft Office

Excel

Outlook

Connections

Bilingual (preferred)

Team player

Education

Bachelor's degree

Tools

Connections

Job description

Sign-On Bonus: $2,000 (one-time; complete payout terms and overall pay breakdown provided in the formal offer)We are seeking a Case Planner to assist each child with obtaining permanency, maintain safety and a healthy well-being, while in care. The Case Planner is responsible for coordinating and monitoring services for clients and is the liaison to ACS and all community resources as they relate to discharge and reunification. As a core member of the team, the Case Planner engages with other disciplines such as outpatient mental health providers, medical providers, school personnel and clinicians.Essential Functions and Primary Responsibilities of Position:Creates, in partnership with child, biological family and foster family, service plans which address safety, behavioral, educational, psychological and permanency needs.Monitors safety, well-being, and progress against other critical outcomes by facilitating regular casework contacts and by documenting the same in progress notes and other case documentation.Schedules and supervises mandated visits between child and natural family; conducts ongoing required interviews in person with child, natural family and foster family; independently makes all related field visits, to homes, schools, courts, prisons, hospitals and other sites as case may require.Attends weekly, at minimum, supervision with the supervisor to present and discuss case situations and provide update on status of current work; carries out supervisor directions regarding planning and service follow up.Attends all Family Court hearings on assigned cases; provides testimony regarding case status and Agency position; follows up on court directives.Participates actively in Family Team Conferences and other meetings to advance permanency for children and families.Works closely with Integrated Services (Medical, Mental Health and Case Management) to ensure that the medical and mental health needs of children and the biological family, are being monitored appropriately, necessary medical training is being received and provided to foster parents and birth parents, services are being provided according to treatment needs and external collaborations are occurring as needed in order to ensure safety, permanency and wellbeing.Utilizes individual and unit data collected by the city, state, federal and agency data and accountability departments, in order to measure/monitor performance and ensure that all outcomes are being met.Bachelor's degree required.If there is Knowledge of Child Welfare System. preferredExcellent written, oral, organizational, and interpersonal communication skills, and be a collaborative team player.Proficiency in Microsoft Office, including Outlook and Excel.Computer proficient, knowledge of Connections.Ability to work flexible hours - some evenings as needed to meet client needs.Ability to use public transportation to travel throughout New York City or Agency vehicle when available.Bilingual Preferred.BenefitsWhat we offer once YOU join our growing family:At Heartshare we offer a comprehensive benefit package based on full-time/part-time status. You can expect:Rewarding Work in a team environment.Paid vacation, sick, personal days, and holidays.403(B) retirement plans with employer contribution.Health, dental, vision and life insurance.Employee Assistance Program (EAP).Flexible spending account (Dependent Care, Medical, Parking, and Transit).Employee Appreciation Programs and Events.Tuition Assistance Program.Professional Development opportunities.Gympass DiscountVerizon Wireless Discount.BJs Membership discount.Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates & moreHeartshare is an Equal Opportunity Employer (EOE). If you need to request accommodation during the recruiting process, please reach out to [e-mail] HeartshareWho WE ARE:For over 150 years, Heartshare has been dedicated to championing and empowering New Yorkers society has too often overlooked and underestimated.To learn more about Heartshare, please visit our website at www.heartshare.org or follow us on Twitter LinkedIn YouTube Instagram Facebook