Case Manager, Workers' Compensation

Employees First Labor Law | Employment & Workers Comp Lawyers; Pasadena (CA); On-site; USD 52,000 - 76,000; Full time

Job summary

Employees First Labor Law P.C. in Pasadena, CA, seeks an experienced Case Manager for Workers’ Compensation to handle intake through resolution, coordinating medical records, wage info, and deadlines.

Responsibilities include preparing summaries for attorneys, communicating with clients, medical providers, insurers, and opposing counsel, and entering data into the firm’s case management system with a client-centered, trauma-informed approach.

Qualifications

• Experience managing workers’ compensation case files and timelines.
• Strong client service skills with confidentiality and professionalism.
• Excellent organizational and time-management abilities, handling multiple cases.
• Proficiency with Merus Case, Google Suite, and Microsoft Office.
• Knowledge of California workers’ compensation processes and terminology.
• Ability to collaborate with attorneys and staff; receptive to direction.
• Excellent written and verbal communication; bilingual Spanish is a plus.
• High school diploma or equivalent required; associate/bachelor’s preferred.

Responsibilities

• Coordinate and review medical records, wage information, and other documentation.
• Maintain organized case files; track deadlines; prepare basic case summaries and updates for attorneys.
• Communicate regularly with clients, medical providers, insurance carriers, and opposing counsel to obtain information, schedule appointments, and follow up on outstanding items.
• Assist attorneys with hearing preparation and drafting routine correspondence; enter data into case management systems.
• Support a client-centered, trauma-informed approach to communication and service.

Skills

Workers’ compensation case management

Client service

Organizational skills

Communication skills

Spanish (bilingual)

Education

High school diploma or equivalent

Associate or Bachelor’s degree in related field

Tools

Merus Case

Google Suite

Microsoft Office

Job description

Employees First Labor Law P.C. (EFLL) is a plaintiff-focused employment law firm dedicated to representing individuals in cases of sexual harassment, wrongful termination, retaliation, workplace discrimination, and workers’ compensation. Founded and led by managing attorney Jonathan LaCour, the firm is known for assertive advocacy on behalf of workers who have experienced unfair treatment on the job. The team regularly handles claims involving unpaid overtime and wages, FMLA violations, and workers' compensation matters.

Role Description

The Case Manager, Workers’ Compensation role is a full-time, on-site and based in Pasadena, CA. This role manages a caseload of workers’ compensation matters from intake through resolution, ensuring timely and accurate handling of client files and case milestones.

Responsibilities include coordinating and reviewing medical records, wage information, and other documentation; maintaining organized case files; tracking deadlines; and preparing basic case summaries and updates for attorneys. The Case Manager communicates regularly with clients, medical providers, insurance carriers, and opposing counsel to obtain information, schedule appointments, and follow up on outstanding items.

The role also involves assisting attorneys with hearing preparation, drafting routine correspondence, and entering data into case management systems, while supporting a client-centered, trauma-informed approach to communication and service.

Qualifications

• Experience in workers’ compensation case management, including handling client files, documentation, and case timelines.
• Strong client service skills, with the ability to communicate clearly, maintain confidentiality, and interact professionally with clients, medical providers, and insurance representatives.
• Solid organizational and time-management skills, including attention to detail, ability to manage multiple cases, and comfort working with deadlines.
• Proficiency with Merus Case, Google Suite, and Microsoft Office.
• Knowledge of workers’ compensation processes and terminology in California.
• Ability to work collaboratively with attorneys and staff, take direction, and contribute.
• Excellent written and verbal communication skills; bilingual abilities (Spanish) are a plus.
• High school diploma or equivalent required; associate or bachelor’s degree in a related field (e.g., legal studies, paralegal, business, or social sciences) preferred.