Case Manager Supervisor (Non-Profit) - Bronx

AHRC New York City Camping; New York (NY); On-site; USD 58,000 - 71,000; Full time

Benefits offered by this job

Medical Insurance

Paid Training

Paid time off

Vision insurance

Tuition Reimbursement

Flexible Spending account

403(b) match

Life insurance

Referral program

Job summary

AHRC New York City is seeking a Case Manager Supervisor for the Bronx Employment Business Services program. This full-time, non-profit leadership role involves supervising staff, coordinating pre-employment services, and building relationships with schools, funders, and employers to place individuals in meaningful work.

The compensation is $64,500 per year with a comprehensive benefits package, and the schedule is Monday–Friday 9am–5pm with some flexibility including weekend hours when needed.

Qualifications

• Bachelor’s degree in education, human services or rehabilitative counseling or related field.
• At least two years’ experience with the developmentally disabled population and two years of supervisory experience.
• Proven verbal and written communication; experience training staff and collaborating with families and community supports.
• Flexible hours are required; may cover weekends and hours 6am–12am.

Responsibilities

• Oversee daily operations of the unit by supervising staff and guiding service delivery.
• Conduct staff orientation and ongoing in-service training; arrange attendance at external conferences.
• Collaborate with HRS managers to improve services and ensure contract scope is met.
• Travel to job sites to supervise staff and provide job coaching as needed; carry a caseload when required.
• Provide individual and group counseling; coordinate pre-employment services including intake, assessment and job clubs.

Skills

Supervision

Communication

Staff training

Flexible hours

Driver's license

Program systems familiarity

Education

Bachelor's degree

Tools

CORE 360X

PHP

ACCESS VR

Job description

Case Manager Supervisor (Non-Profit) - Bronx

• Full-time

AHRC New York City is a large, complex nonprofit organization dedicated to supporting neurodivergent children and adults (those with autism, down syndrome, cerebral palsy, intellectual/developmental disabilities, and other disabilities) through a broad spectrum of services , and a family governed organization that envisions a socially just world where the power of difference is embraced and reflected in all that we do. Generosity guides us as we honor our legacy and continuously grow through a culture of curiosity, creativity, and optimism and as we advocate for people with disabilities to lead full and equitable lives.

AHRC NYC is seeking an Employment and Community Serice Manager (Case Manager Supervisor) for our Bronx Employment Business Services (EBS) Program.

Compensation Package: $64,500 per year plus a very generous and comprehensive Benefit package. See Benefit information below.

Schedule: Monday through Friday 9am-5pm (35 hours per week)....schedule flexibility is Required!

ESSENTIAL RESPONSIBILITIES

• Assumes daily responsibility for operations of supported work unit by assigning, directing and supervising work of all assigned staff and ensuring staff ability to assess and assist individuals to develop appropriate work skills and behaviors.
• Conducts orientation of new staff and directs regular in-service training for incumbent staff as needed. Assigns staff to attend outside conferences and trainings as needed. Ensures staff attends all required trainings.
• Collaborates will HRS managers/supervisors to find ways to improve quality of services and training for Direct Labor employees and ensure contractual Scope of Work requirements are met. Consults with staff on concerns and assists in resolving problems identified at job sites by providing additional support and guidance as applicable.
• Travels to job sites to supervise and evaluate staff, as well ensure implementation of job coaching processes. Carries independent caseload for job coaching support and services, when needed.
• Provides ongoing individual and group counseling to individuals based on related treatment plans. Develops and implements job readiness training to individuals and hands-on instruction in performing job tasks. Coordinates and ensures successful implementation of pre-employment services, including intake, assessment and job club activities. Coordinates the borough placement meetings and ensures that high quality job matches are made.
• Maintains productive working relationship with funding sources (ACCES, OPWDD, DOE, DOL, DOHMH). Collaborates and provides support to all Youth Programs funded by NYC DYCD. Maintains relationships with NYC Board of Education schools in assigned geographical area, to optimize future referral opportunities.
• Participates in local Chamber of Commerce and other business/trade associations activities. Participates in OPWDD Council groups and functions.
• Develops and maintains ongoing relationship with individuals’ employers. Informs marketing staff of emerging issues with employers. Works in cooperative manner with marketing staff to ensure geographical region obtains adequate number of jobs.
• Develops and maintains ongoing relationship with individuals’ family/guardian and/or residence. Coordinates meetings with families/guardians as needed. Supports Self-Advocate Initiatives that promote right to employment and community integration initiatives.
• Learns and uses new program systems, tools and requirements as implemented (e.g. CORE 360X, PHP, new ACCESS VR contractual obligations, OPWDD SEMP Regulations).
• Participates in new or ongoing projects throughout agency that moves EBS closer towards Managed Care and more Person Centered Services.
• Ensures maintenance of program files that fully support billing and compliance requirements.
• Achieves levels of service goals as directed by the supervisor.
• Performs additional duties, as assigned.

Qualifications

• Bachelor’s degree required, with preference in field of education, human services or rehabilitative counseling.
• At least two years of experience working with the developmentally disabled population and at least two years of prior supervisory experience is Required.
• Proven ability to communicate effectively both verbally and in written form, including expertise in training both staff and individuals supported, as well as experience interacting with a wide range of stakeholders, and success in collaborating with family members and community supports/employers.
• Ability to effectively supervise, evaluate and motivate staff.
• Ability to evaluate and make recommendations for current programs and implement new programs.
• Flexible hours absolutely required. May be asked to cover weekends and hours between 6am-12am.
• Valid New York Driver’s License and ability to drive a van preferred.

Benefits

• Low cost, high quality Medical Insurance!(Single & Family plans)
• Paid Training
• Paid time off (sick, personal & vacation)
• Vision insurance
• Tuition Reimbursement
• Flexible Spending account
• 403(b) match
• Life insurance
• Referral program

AHRC New York City is an Equal Opportunity Employer. We consider applicants for all positions without regard to age, race, color, creed, religion, national origin, alienage or citizenship status, gender, sex, sexual orientation, pregnancy, disability, marital status, partnership status, military status, status as a victim of domestic violence, sex offenses or stalking, genetic information, or unemployment or any other protected characteristic under federal, state or local law.

All your information will be kept confidential according to EEO guidelines.

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