Case Manager Supervisor - Lead Housing Stability Team

Abraxas Youth & Family Services; Norristown (Montgomery County); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

DailyPay

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Paid Time Off

Employee Assistance Program

Wellness Programs

Job Training

Job summary

Resources for Human Development (RHD) is seeking a Case Manager Supervisor in Norristown, PA to lead and support a team delivering Critical Time Intervention (CTI) services for housing stability. This role blends supervision, direct casework, and program oversight to ensure high-quality, person-centered supports for individuals facing housing instability and behavioral health challenges.

The ideal candidate will have strong leadership, coaching, and organizational skills, and a passion for

Qualifications

• Bachelor's degree in Human Services or related field.
• Three years of Case Management experience.
• Three to five years of supervisory experience.
• Valid driver's license.
• Strong leadership, coaching, and team development skills.
• Excellent interpersonal, communication, and organizational abilities.
• Basic computer proficiency, including documentation and reporting systems.
• Ability to work effectively with diverse individuals and community partners.

Responsibilities

• Provide direct supervision and oversight to case management staff
• Coach, mentor, and develop team members through regular supervision meetings
• Address performance concerns and support staff growth and development
• Provide direct case management services as needed
• Complete and oversee documentation within electronic systems and client records
• Facilitate client progress review meetings
• Ensure compliance with program policies, procedures, and funding source requirements
• Coordinate complex client cases with case managers and housing support staff
• Assist with monthly, quarterly, and annual program reporting requirements
• Support the delivery of high-quality, person-centered services
• Perform other duties as assigned

Skills

Leadership

Coaching

Communication

Organization

Team Development

Education

Bachelor's Degree in Human Services or related field

Master's Degree in Human Services or related field

Job description

Resources for Human Development (RHD) is seeking a Case Manager Supervisor in Norristown, PA to lead and support a team delivering Critical Time Intervention (CTI) services for housing stability. This role blends supervision, direct casework, and program oversight to ensure high-quality, person-centered supports for individuals facing housing instability and behavioral health challenges.

The ideal candidate will have strong leadership, coaching, and organizational skills, and a passion for