Case Manager Supervisor: Lead BHCM Team & Training

Easterseals Louisiana; New Orleans (LA); Vor Ort; USD 60.000 - 90.000; Vollzeit

Zusammenfassung

Easterseals Louisiana is seeking a Supervising Behavioral Health Case Manager (BHCM) to lead, train, and evaluate a team of BHCMs. You will oversee caseloads, conduct regular case reviews, and guide staff through documentation, performance feedback, and person-centered service delivery.

The role emphasizes supervisory duties, travel to parishes as needed, and collaboration with the program director to advance quality support for participants.

Qualifikationen

• Bachelor’s or Master’s Degree in Social Work or related field and eight years of paid post-degree experience in providing support coordination; two years supervisory required.

Aufgaben

• Provide training and education related to documentation and service delivery expectations for BHCM.
• Provide and manage caseload assignments for each BHCM under supervision.
• Conduct individual face-to-face sessions with each supervised BHCM to review cases regularly.
• Routinely evaluate overall performance of assigned BHCMS through employee evaluation tools.
• Provide ongoing review, assessment, problem-solving, and feedback regarding the delivery of support coordination services.
• Accompany BHCMS on random home and community visits with participants.
• At least once per year, complete a written employee evaluation for each BHCM.
• Identify training needs for BHCM and arrange training as indicated.
• Teach and monitor the application of person-centered principles and practices.
• Review administrative documentation for completeness and accuracy (timesheets, mileage).
• Attend and participate in management team meetings.

Kenntnisse

Problem Solving

Monitoring

Planning

Coordination

Action Orientation

Team Player

Oral & Written Comm

Building Relationships

Mission Advocacy

Ausbildung

SW or related degree

Tools

MS Office

Jobbeschreibung

Easterseals Louisiana is seeking a Supervising Behavioral Health Case Manager (BHCM) to lead, train, and evaluate a team of BHCMs. You will oversee caseloads, conduct regular case reviews, and guide staff through documentation, performance feedback, and person-centered service delivery.

The role emphasizes supervisory duties, travel to parishes as needed, and collaboration with the program director to advance quality support for participants.