Case Manager Supervisor (47203)

Care for the Homeless; New York (NY); On-site; USD 60,000 - 65,000; Full time

Job summary

An established industry player is seeking a Case Management Supervisor to lead a dedicated team in providing essential support to vulnerable populations. This role involves overseeing Case Managers, ensuring quality assurance, and facilitating training to enhance service delivery. The ideal candidate will possess a Master’s Degree in Social Work and have a minimum of three years of clinical and supervisory experience. Join a mission-driven organization that values compassion and excellence in service, making a tangible difference in the lives of those in need. If you are passionate about social work and leadership, this opportunity is perfect for you.

Qualifications

• Master’s Degree in Social Work or equivalent required.
• Minimum of 3 years clinical experience with supervisory responsibilities.

Responsibilities

• Supervise Case Managers and provide training to new staff.
• Monitor case notes and ensure compliance with documentation.
• Facilitate groups addressing client needs and support engagement.

Skills

Supervisory Skills

Communication Skills

Clinical Experience

Experience with Mentally Ill

Experience with Homeless Population

Education

Master’s Degree in Social Work

Licensed Master Social Worker (LMSW)

Tools

CARES

Job description

Job Details

Job Location: BRONX, NY

Education Level: Masters of Social Work

Salary Range: $60000.00 - $65000.00 Salary/year

Job Shift: Any

Description

Summary: The Case Management Supervisor (reporting to the Director of Social Services) has responsibility for the following:

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Directly supervise the Case Managers
2. Provide orientation and initial training to new Case Managers and Social Work interns
3. Work with Clinical Supervisor, Assistant Director of Social Services and the Case Aide on quality assurance issues including closing of the charts
4. Review daily case notes in CARES and ensure that Case Managers input case notes within 24 hours
5. Monitor incident reports and ensure that follow up case notes are being attached
6. Approve documentation in all charts
7. Identify and coordinate the training and educational needs of the Case Management staff
8. Facilitate groups that will address the needs of the clients
9. Provide support to clients who are struggling to follow up on their ILPs
10. Cover caseloads when necessary
11. Document client engagement in CARES
12. Audit the clients’ charts to ensure compliance
13. Participate in case conferences, team meetings, staff training, community meetings, and staff meetings
14. Perform other duties as assigned.

Qualifications

Educational Requirements:

1. Master’s Degree in Social Work (Licensed Master Social Worker), LMHC or equivalent degree.

Experience:

1. Minimum of 3 years of clinical experience
2. Experience working with the mentally ill and/or homeless population
3. Flexible and comfortable in nontraditional setting
4. Excellent oral and written communication skills
5. Proven supervisory skills (in a supervisory capacity for a minimum of 3 years)