Case Manager Specialist

Northern Lakes Community Mental Health; Houghton Lake (MI); On-site; USD 72,000 - 82,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Health Savings Account

Flexible Spending Accounts

MERS Retirement Plan

Paid Time Off

Paid Holidays

Employee Assistance Program

Short/Long Term Disability

Job summary

Northern Lakes CMH Authority is seeking an ACT Case Manager Specialist in Houghton Lake to support individuals with serious mental illness and co-occurring conditions within a community-based team. You will ensure continuity of services, conduct assessments, formulate plans, and advocate for consumer needs.

The role includes crisis intervention, group facilitation, and coordination of care across LOCUS-guided levels of care, with emphasis on recovery and community tenure.

Qualifications

• Master’s degree preferred; licensure required for practice.
• Three years post-degree experience in developmental disabilities or mental illness areas preferred.
• Licensed MSW/LP, LPC or Psychologist/licensure or equivalent considered.
• MCBAP certification or eligibility to obtain certification.

Responsibilities

• Complete annual assessment and person-centered planning for the most intensive non-residential services.
• Facilitate treatment plans addressing housing, relationships, healthcare, recovery, and community inclusion.
• Provide crisis intervention and participate in 24-hour on-call coverage.
• Serve as primary SUD therapist for cross-ed consumers when credentialed.
• Provide individual and family counseling and support for daily living and community functioning.
• Maintain knowledge of local community resources to advocate for independence.

Skills

Case management

Crisis intervention

Interpersonal skills

Co-occurring disorders

Education

Master’s Degree in Social Work, Counseling or Psychology

Licensed professional licensure

MCBAP Certification eligibility

Job description

ACT CASE MANAGER SPECIALIST - Houghton Lake

As a member of the Assertive Community Treatment (ACT)/Integrated Dual Disorder Treatment (IDDT) team, the Case Manager Specialist is responsible for ensuring continuity of services, with a primary responsibility for assuring that the six case management functions are carried out: assessment, treatment, planning, linking, monitoring, and advocacy with potentially more challenging consumers. Services are delivered in community settings and are designed to assist individuals with serious mental illness and co-occurring conditions in achieving their recovery goals, increasing independence, improving functioning, and maintaining community tenure. The Case Manager/SUD Specialist is supervised by the Operations Manager as assigned. This position has no direct supervisory responsibilities.

ESSENTIAL FUNCTIONS:

• Complete annual assessment and person-centered planning for consumers who meet criteria for the most intensive non-residential service in the continuum of care.
• Facilitate treatment plans which address consumer needs and include empowerment, natural supports, and community inclusion, as appropriate. Consumer needs may include, but are not limited to, housing, interpersonal relationships, community inclusion, legal, education/employment, healthcare, safety, entitlements, and recovery.
• Determine appropriate level of care using Level of Care Utilization System (LOCUS) tool.
• Ensure services are provided in accordance program guidelines and request alternative services as appropriate.
• Provide crisis intervention by participating in 24-hour on call coverage on a rotating basis.
• Functions as a primary SUD therapist for consumers with co-occurring disorders, once appropriate credentialling is obtained.
• Collaborate with consumers (and staff) in assessing their needs, developing treatment goals, objectives, methodologies, timeliness, and evaluating progress toward goals.
• Provide direct clinical care to consumers and their families through individual and family counseling, co-occurring services, problem solving interventions, psychoeducation, modeling and support for a range of activities of daily living, community activities and involvement, and skills required to maintain independent functioning within the community.
• Maintain knowledge of local community resources and supports to advocate for and empower consumers to facilitate independent functioning with the community.
• Actively participate in daily teams meetings, and routine team trainings and supervision sessions.
• Facilitate appropriate transitions of care based on medical necessity and level of care guidelines.
• Assist team in quarterly review of treatment plan goals
• Provide appropriate transportation for service needs and/or assist the consumer in arranging transportation to achieve treatment plan goals.
• Facilitate groups as requested to provide psychoeducation, support community inclusion, and build skills for independent functioning.

QUALIFICATIONS:

• Ability to be credentialed by NLCMHA to provide services in this professional discipline.
• Master’s Degree in Social Work, Counseling or Psychology preferred. Degree in Nursing considered.
• Three (3) years of post-degree experience in developmental disabilities or mental illness areas preferred.
• Experience as a case manager is desirable.
• Experience working with co-occurring consumers is preferable.
• Must have licensure with the State of Michigan as a licensed professional: Licensed Masters Social Worker, Licensed Professional Counselor or Psychologist, Limited Licensed Masters Social Worker, Limited Licensed Professional Counselor, or Masters Limited Psychologist preferred. Licensed Bachelors of Social Worker may be considered.
• Must be certified as a MCBAP Certified Alcohol and Drug Counselor or be eligible to be placed on a Developmental Plan through MCBAP to obtain certification.

PAY:

$71,663 - $81,663

BENEFITS:

• Medical Insurance (4 options)
• Dental Insurance (2 options)
• Vision Insurance (2 options)
• Health Savings Account
• Healthcare and dependent care flex spending account
• MERS Retirement Plan (with Employer matching up to 5%)
• Paid Time Off (18 days in 1st year)
• Holidays (13 days)
• Employee Assistance Program
• Short Term Disability
• Long Term Disability

WORKING CONDITIONS/ PHYSICAL REQUIREMENTS:

• This position may require irregular hours.
• This position may require travel by personal vehicle if an agency vehicle is not available.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Occasionally: lifting up to 25 lbs with or without assistance, stretching/reaching, exposure to blood borne pathogens and infectious disease, exposure to hazardous material, stooping (bend at waist)
• Frequently: Hand/finger dexterity, talking in person, talking on the telephone, hearing in person, hearing on the telephone, vision for close work.

NLCMHA EEO Statement

Northern Lakes CMH Authority is an equal opportunity employer and is committed to fostering a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law. Northern Lakes CMH Authority will provide reasonable accommodations to individuals with disabilities or based on sincerely held religious beliefs, in accordance with applicable laws. Hiring decisions are based exclusively on merit, qualifications and business needs.

Full-Time/Part-Time Full-Time

Shift Days

Number of Openings

Pay Range Staff VII

Number of Openings 1

Exempt/Non-Exempt Exempt

Open Date 8/17/2026

Location Houghton Lake Office

About the Organization

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

This position is currently accepting applications.