Case Manager, Oakland County

CNS Healthcare; Southfield (MI); On-site; USD 49,000 - 68,000; Full time

Benefits offered by this job

Comprehensive medical insurance options

Employer-paid benefits including dental and vision

Retirement program with match

Generous PTO starting at 18 days annually

16 paid holidays

Student loan forgiveness eligibility

Job summary

A community-focused mental health organization in Southfield, Michigan, is seeking a Case Manager to provide essential community-based services. The role includes coordinating treatment plans, facilitating support, and ensuring quality care for individuals with mental health needs. Ideal candidates will hold a Bachelor's Degree in a related field and possess strong interpersonal skills. A robust benefits package is offered, including comprehensive medical insurance and generous PTO.

Qualifications

• Qualified Mental Health Professional (QMHP).
• Worked directly with individuals receiving mental health services.
• Valid and unrestricted Michigan Driver’s License.
• Ability to communicate effectively and professionally.

Responsibilities

• Provides community-based case management services.
• Completes documentation in accordance with CNS policy.
• Facilitates weekly groups for individuals served.
• Establishes collaborative relationships with individuals.

Skills

Community-Based case management

Motivational interviewing

Trauma-Informed approach

Interpersonal skills

Time management

Problem-solving skills

Education

Bachelor’s Degree in Social Work or related field

Tools

Microsoft Office

Job description

What we are looking for:

As a Certified Community Behavioral Health Clinic, CNS Healthcare's mission is to serve the people of our communities. Our Case Managers are invaluable members of our interdisciplinary teams that ensure the achievement of quality care and outcomes for the individuals we serve. Our case managers coordinate client-focused treatment and services, embrace a trauma-informed approach, and leverage motivational interviewing techniques with the goal of helping people achieve wellness. They provide population and age-appropriate case management services to the individuals we serve, including assessment, coordination of care, service plan development, development, and medication support and management.

Because this position does provide remote flexibility, it does require at least 2 days each work week in the office and/or the community.

What’s in it for you:

The starting pay for this position with Limited License candidates is $49,000 to $63,000. For Full License is $52,000 to $68,000. Final offered rate is based on non-discriminatory factors such as skills and experience.

As a member of our team, you will have an opportunity to make a meaningful impact on our community and the lives of the individuals that we serve. CNS Healthcare provides a robust total rewards program to support our team members and their loved ones. We’ve shared some highlights below, but you can visit the benefits guide posted on our careers page to learn more!

• Comprehensive medical insurance options
• Employer-paid benefits including dental, vision, life, and short-term disability insurance
• Retirement program with generous company default contribution and match
• Generous PTO program starting at 18 days annually
• 16 paid holidays, including 3 floating holidays
• Paid parental leave
• Student loan forgiveness eligibility, including Public Service Loan Forgiveness (PSLF), HRSA, and more

Interested in learning more about this role?

Please see below for a summary of job responsibilities and qualifications!

Essential Functions

• Provides Community-Based case management services, primary and behavioral health integrated services
• Responds to the needs, desires, and interests of Individuals utilizing formal and informal assessment practices
• Provides weekly community-based interventions to individuals
• Provide transportation assistance to individuals served.
• Facilitates weekly groups for individuals served
• Completes all required documentation completely, accurately, and in accordance with CNS policy
• Develops and implements Person Centered Plans for Individuals consistent with guidelines established by OCHN, DWIHN, and other funding and accrediting entities.
• Completes After hours hospital pre-screening assessments
• Matches prevention, intervention, and resolution techniques to the particular circumstances of each Individual
• Identifies and uses effective advocacy strategies to address and overcome diverse challenges facing Individual (e.g. human rights, legal administrative and financial).
• Gathers and interprets information about substance use, dependence or other addictive behaviors and develops treatment plans based on stage of change for identified problems and needs implementing stage wise interventions
• Uses motivational interviewing strategies to engage and service Individuals
• Utilizes a Trauma-Informed approach to deliver services
• Establishes collaborative relationship with Individuals
• Identifies and utilizes the resources and support necessary to assist Individuals in reaching goals relative to career and educational pursuits.
• Matches specific supports and interventions to the unique needs of individual Individuals and recognize the importance of friends, family, and community relationship.
• Assists in the coordination of medication for Individuals
• Coordinates and collaborates with primary and specialty care physicians, community health agencies and other health care providers
• Provides education about and monitoring for adverse reactions to medications
• Other duties as assigned

Qualifications

Required

• Qualified Mental Health Professional (QMHP)
• Bachelor’s Degree in Social Work, Sociology, Counseling, Psychology, Criminal Justice, or other Human Services field
• Specialized training (including fieldwork and/or internships associated with the academic curriculum where the student works directly with persons receiving mental health services as part of that experience) OR one year of experience in treating or working with a person who has a mental illness
• Valid and unrestricted Michigan Driver’s License
• Reliable transportation and current proof of auto insurance
• Working knowledge and understanding of mental illness, medications used in treating psychiatric disorders, and experience with other interventions used to treat psychiatric disorders.
• Ability to share and teach on the continuum of drug use, such as initiation intoxication, harmful use, abuse, dependence, withdrawal, craving, relapse and recovery
• Ability to share and teach about the symptoms of substance use disorders that are similar to those of other medical and/ or psychological disorders and how these disorders interact
• Ability to recognize the importance of collecting and reporting on outcome data
• Ability to apply methods for measuring the multiple variables of treatment outcome
• Ability to communicate effectively, professionally, and courteously
• Ability to use discretion and judgmental when handling matters of a sensitive or confidential nature
• Advanced time management, problem solving, customer service, interpersonal, and conflict resolution skills
• Advanced collaboration and team working skills.
• Ability to be forward thinking and take initiative to accomplish goals and objectives of the department
• Intermediate level experience with computers and Microsoft office products

Preferred

• Master’s Degree in Social Work, Sociology, Counseling, Psychology, Criminal Justice, or other Human Services field
• Valid and unrestricted State of Michigan licensure as a Limited-Licensed Bachelor’s Social Worker (LLBSW), Licensed Bachelor’s Social Worker (LBSW), Limited-Licensed Master’s Social Worker (LLMSW), Limited-Licensed Professional Counselor (LLPC), Licensed Master’s Social Worker (LMSW), Licensed Professional Counselor (LPC), Limited-Licensed Marriage and Family Therapist (LLMFT), Licensed Marriage and Family Therapist (LMFT), Temporary Limited-License Psychologist (TLLP), OR Limited-Licensed Psychologist (LLP)

About CNS Healthcare:

CNS Healthcare (CNS) is a non-profit, Certified Community Behavioral Health Clinic (CCBHC) with seven clinics and two clubhouses in Southeast Michigan. CNS employs approximately 400 employees, paraprofessionals, and support staff, delivering services to more than 7,000 people annually.

• CNS provides comprehensive integrated health services in partnership with several community organizations, and uses a patient-centered approach to identify, support, and promote the overall health of children, adolescents, adults, and older adults.
• Visit our website to learn more about our mission, vision, and values!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.