Case Manager- Newton

Voa Gny; New York (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Coverage

Prescription Coverage

Life Insurance

Retirement Plan

Tuition Reimbursement

Paid Time Off, including a Paid Birth-

Job summary

Volunteers of America-GNY seeks a dedicated Case Manager to support families facing homelessness. You will assess client needs, develop service plans, connect clients to resources, and document progress with professional advocacy.

Located in Manhattan, this full-time role requires strong communication, basic computer skills, and culturally competent engagement, including Spanish-speaking clients when possible.

Qualifications

• Associates Degree or 60 credits in Human Services or equivalent.
• Strong verbal and written communication skills.
• Ability to communicate professionally with Spanish-speaking clients preferred.

Responsibilities

• Assess client strengths and needs and orient to the program.
• Develop mutually agreed individual service plans and update as needed.
• Provide supportive counseling and help clients obtain services/benefits.
• Document activities per agency guidelines and participate in QA activities.

Skills

Verbal communication

Written communication

Spanish language (preferred)

Basic computer skills

Education

Associates Degree or 60 college credits

High School Diploma or GED with 2 years shelter experience

Job description

Position: Case Manager

The Case Manager is a key provider of services within Volunteers of America’s Case Management Model. The Case Manager works with the client to assess their strengths and needs, plan a course of action, link the client to services, counsel the client and monitor progress. Case Manager must assure that clients receive appropriate, competent and professional information and advice, referrals and advocacy services to achieve successful outcomes.

Newton Hotel Family Shelter is located in Manhattan and serves families experiencing homelessness. To learn more about Volunteers of America-GNY, copy and paste this link into a browserhttps://www.voa-gny.org/our-services

Location: New York, NY 10025

Minimum Qualifications:

• Associates Degree or 60 college credits courses in Human Services field or High School Diploma or GED with 2 year of relevant shelter experience.


• The position also requires a demonstrated ability in verbal and written communication, including basic computer skills.


• Ability to communicate professionally (oral and written) with Spanish-speaking clients preferred.

Case Manager Principal Responsibilities:

• Manage the client intake and assessment process to orient the client to the program and produce a comprehensive assessment of client service needs.


• Develop with the client a mutually agreed-upon individual service plan reflecting assessment findings goals. Update the plan with the client as required.


• Meet regularly with the client to assist him/her in obtaining needed services/benefits to achieve their individual service plan goals. Provide supportive counseling to strengthen his/her ability to make appropriate life decisions.


• Document case management activities in accordance with agency and funder guidelines and procedures. Collect service data and participate in evaluation and quality assurance activities.

We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:

• Medical, Dental, & Vision Coverage


• Prescription Coverage


• Life Insurance


• Retirement Plan


• Tuition Reimbursement


• Paid Time Off, including a Paid Birthday Holiday

And much more!