Case Manager San Francisco

Camden Center; San Francisco (CA); On-site; USD 50,000 - 70,000; Full time

Job summary

A case management organization in San Francisco is seeking a dedicated Case Manager. The role involves overseeing the client's case, conducting regular sessions to provide support, collaborating with various stakeholders, and managing client reintegration plans. A valid driver's license is required as transportation of clients may be necessary. Flexibility in work hours is essential to meet client demands.

Qualifications

• Must have a valid driver's license.
• Experience in case management or a related field is desirable.
• Ability to maintain open communication with clients and team members.

Responsibilities

• Conduct regular sessions with clients to support their case management experience.
• Coordinate with client's team members, including clinical and non-clinical providers.
• Develop and revise client reintegration plans as necessary.
• Provide phone support for clients and document interactions.
• Manage information regarding toxicology screens and medication management.

Skills

Communication Skills

Client Management

Organizational Skills

Problem-Solving

Collaboration

Job description

Overview

Within the chain of command, the mentor’s and companion’s direct supervisor is the client’s respective Case Manager. The mentor/companion reports to the case manager for all aspects of client care. It is then the case manager’s responsibility to report directly to the client’s family members, financial guarantors and treatment providers. This set-up serves to protect and nurture the mentor/client and companion/client relationship, ensuring that mentors/companions can focus their time and energies on their client, building rapport and a foundation of trust. The case manager will additionally communicate with the client, hour dependent, to further support their process in the case management program, making changes as needed.

Responsibilities

• Have weekly, bi-weekly, or monthly sessions with the client in efforts to further support their experience within the case management program, making changes as needed. (frequency of sessions is service dependent)
• Responsible for consistent communication with all appropriate members of a client’s team, including the client, the respective mentor/companion, family members, clinical providers, non-clinical providers and financial guarantors.
• Develop and revise client reintegration plans as needed.
• Provide phone support for clients.
• Case managers protect and nurture the mentor/client and companion/client relationship by communicating with all outside parties.
• Devote time to respective mentors/companions, collaborating alongside them and offering phone support and supervisory communication.
• Provide pre-approval for reimbursement as related to any out-of-pocket expenses incurred by mentors and companions on behalf of Camden Case Management business.
• Document all interactions or discussions with any member of the team, including the client, and/or mentor/companion.
• Manage all information relating to toxicology screens (via urine samples).
• Manage all medication management in conjunction with the mentors/companions.

MUST have a valid driver's license and be willing to transport clients if/when needed

We do our best to schedule everyone regularly, but it's important to understand that hours can fluctuate depending on things like client demand, coverage needs, or seasonal changes. There may be times when hours are reduced, so we encourage team members to have/ maintain other gainful employment.