Case Manager Los Angeles

Camden Center; Los Angeles (CA); On-site; USD 20,664 - 34,440; Part time

Job summary

Camden Center in Los Angeles, California is seeking a dedicated mentor/companion for an on-call position. The ideal candidate will support clients within the case management program through regular communication and meetings. Responsibilities include developing client plans, managing medication, and ensuring consistent information flow between team members. Candidates must possess a valid driver's license for transportation needs. Flexibility is required as hours may vary based on client demand and coverage needs.

Qualifications

• MUST have a valid driver's license and be willing to transport clients if needed.
• Experience in case management or a similar support role is preferred.

Responsibilities

• Conduct meetings with clients to support their experience in the case management program.
• Communicate with the client’s team members consistently.
• Document all interactions with clients and staff.
• Manage medication and toxicology information.

Skills

Communication

Client support

Collaboration

Job description

Within the chain of command, the mentor’s and companion’s direct supervisor is the client’s respective Case Manager. The mentor/companion reports to the case manager for all aspects of client care. It is then the case manager’s responsibility to report directly to the client’s family members, financial guarantors and treatment providers. This set-up serves to protect and nurture the mentor/client and companion/client relationship, ensuring that mentors/companions can focus their time and energies on their client, building rapport and a foundation of trust. The case manager will additionally communicate with the client, hour dependent, to further support their process in the case management program, making changes as needed.

Responsibilities

• Have weekly, bi-weekly, or monthly sessions with the client in efforts to further support their experience within the case management program, making changes as needed. (frequency of sessions is service dependent)
• Responsible for consistent communication with all appropriate members of a client’s team, including the client, the respective mentor/companion, family members, clinical providers, non-clinical providers and financial guarantors.
• Develop and revise client reintegration plans as needed.
• Provide phone support for clients.
• Case managers protect and nurture the mentor/client and companion/client relationship by communicating with all outside parties.
• Devote time to respective mentors/companions, collaborating alongside them and offering phone support and supervisory communication.
• Provide pre-approval for reimbursement as related to any out-of-pocket expenses incurred by mentors and companions on behalf of Camden Case Management business.
• Document all interactions or discussions with any member of the team, including the client, and/or mentor/companion.
• Manage all information relating to toxicology screens (via urine samples).
• Manage all medication management in conjunction with the mentors/companions.

MUST have a valid driver's license and be willing to transport clients if/when needed.

We do our best to schedule everyone regularly, but it's important to understand that hours can fluctuate depending on things like client demand, coverage needs, or seasonal changes. There may be times when hours are reduced, so we encourage team members to have/ maintain other gainful employment.

This is an on-call / as-needed position.