Case Manager- Gilroy, CA

Camden Center; Gilroy (CA); On-site; USD 50,000 - 70,000; Full time

Job summary

Camden Center in Gilroy, CA is seeking a Case Manager to provide support for clients within a case management program. Responsibilities include conducting client sessions, developing reintegration plans, and ensuring effective communication with all team members. The role demands a valid driver’s license for client transportation and is structured as a W-2 on-call position with hours fluctuating based on client demand. Ideal candidates should be ready to maintain other employment as needed.

Qualifications

• Must have a valid driver’s license and be willing to transport clients as needed.

Responsibilities

• Conduct sessions with clients to support their experience in the program.
• Ensure communication with appropriate members of a client's team.
• Develop and revise client reintegration plans.
• Provide phone support for clients.
• Document all interactions with team members.
• Manage information related to toxicology screens and medication management.

Job description

Within the chain of command, the mentor’s and companion’s direct supervisor is the client’s respective Case Manager. The mentor/companion reports to the case manager for all aspects of client care. It is then the case manager’s responsibility to report directly to the client’s family members, financial guarantors and treatment providers. This set‑up serves to protect and nurture the mentor/client and companion/client relationship, ensuring that mentors/companions can focus their time and energies on their client, building rapport and a foundation of trust. The case manager will additionally communicate with the client, hour‑dependent, to further support their process in the case management program, making changes as needed.

Responsibilities

• Have weekly, bi‑weekly, or monthly sessions with the client to further support their experience within the case management program, making changes as needed. (frequency of sessions is service dependent)
• Responsible for consistent communication with all appropriate members of a client’s team, including the client, the respective mentor/companion, family members, clinical providers, non‑clinical providers and financial guarantors.
• Develop and revise client reintegration plans as needed.
• Provide phone support for clients.
• Case managers protect and nurture the mentor/client and companion/client relationship by communicating with all outside parties.
• Devote time to respective mentors/companions, collaborating alongside them and offering phone support and supervisory communication.
• Provide pre‑approval for reimbursement as related to any out‑of‑pocket expenses incurred by mentors and companions on behalf of Camden Case Management business.
• Document all interactions or discussions with any member of the team, including the client, and/or mentor/companion.
• Manage all information relating to toxicology screens (via urine samples).
• Manage all medication management in conjunction with the mentors/companions.
• MUST have a valid driver’s license and be willing to transport clients if/when needed.

Additional Information

We do our best to schedule everyone regularly, but it’s important to understand that hours can fluctuate depending on things like client demand, coverage needs, or seasonal changes. There may be times when hours are reduced, so we encourage team members to have or maintain other gainful employment.

This is a W‑2 position. This is an on‑call/as needed position.