Case Manager - RWA

The Doe Fund; New York (NY); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive salary

Medical & dental coverage

Retirement plan participation

Paid holidays

Job summary

The Doe Fund in Brooklyn, NY is seeking a high-energy Case Manager to join our Porter Avenue Facility. You will manage a caseload, support clients toward their goals, and coordinate with DHS and outside referral sources to access services.

The ideal candidate has a HS diploma, 2+ years in human services, strong interpersonal and written/verbal communication, and proficiency with MS Word, Excel, PowerPoint, and Google tools. We offer a competitive salary and comprehensive benefits.

Qualifications

• High School Diploma required.
• Bachelor’s degree in Human Services preferred.
• At least 2+ years of experience in Human Services/Case Management.
• Experience with challenging high-service populations preferred.
• Strong interpersonal and written/verbal communication skills.
• Working knowledge of MS Word, Excel, PowerPoint, and Google.

Responsibilities

• Manage a caseload of clients and monitor progress toward goals.
• Coordinate access to external referrals for Mental Health, Benefits, and Primary Care.
• Communicate with DHS and other agencies as needed.
• Collaborate with clients and staff to achieve program goals.
• Organize caseload groups and document trainee progress in databases.
• Provide crisis intervention as needed.
• Perform other duties as assigned.

Skills

Caseload management

Interpersonal skills

Written communication

Verbal communication

Education

High School Diploma

Bachelor’s degree (preferred)

Tools

MS Word

Excel

PowerPoint

Google Workspace

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Brooklyn, NY, US

L et’s Connect!

Are you readytoembarkon a newcareerendeavor?

Join The Doe Fund in our mission to move New Yorkers from homelessness to stable housing, lasting employment, and economic opportunity. Our flagship workforce development program,Ready, Willing & Able (RWA), operates across 660 transitional housing beds and combines housing and comprehensive supportive services with paid work training, career preparation, and occupational skills training. The Doe Fund’s innovative social enterprise model creates additional opportunities for New Yorkers to gain paid, hands-on experience while delivering essential services across the city, including supplemental sanitation, graffiti removal, and rain garden maintenance. We are also one of New York City’s largest nonprofit developers of permanent affordable and supportive housing, with more than 2,100 apartments in operation or development, creating safe, dignified homes with supportive services and spaces that foster community and connection.
The Doe Fund has an annual operating budget of $88 million and a full-time staff of over 500, a significant portion of whom are graduates of our programs.

The Doe Fund is currently seeking a high-energy, self-motivated experienced Case Manager to join our team. The successful candidate will have experience working with formerly incarcerated, Mental Health, Homeless, and/or Housing organizations. This position will be based out of our Porter Avenue Facility.

We offer a competitive salary and a comprehensive benefits package, including medical and dental coverage, paid retirement plan participation, paid sick, personal and vacation time, paid holidays, discounted gym memberships, and more.

Key Responsibilities:

• Manage a caseload of clients; monitor their progress toward meeting goals established in their service plans and their participation is required RWA program components
• Research andcoordinateaccessto outsidereferral sourcesforMentalHealth,SubstanceRecovery,Benefits, Entitlements, and PrimaryCareservices.
• CommunicatewithDHSandotheragencies asneeded.
• Collaborate with clients; assist in goal setting and self-development; work as ateam with other staff to achieve program-wide participation, employment, housing,graduation,retention, andotherprogramgoals.
• Organizeandfacilitatecaseloadandothergroups onvarioustopics.
• Maintain current, accurate, complete, and timely documentation of trainee progress in chartsandcase-notingdatabases(TDF’s ClientTracking Database and DHS’sCARES).
• Providecrisisinterventionto clientsto resolveanyissues orconcerns thatmayarise.
• Perform other duties as assigned.

The Ideal Candidate:

• A High School Diploma is required. Bachelor’s degree with a major in Psychology, Sociology, Counseling, Social Work, or other Human Services concentration preferred.
• At least 2+ years of experience in Human Services/Case Management
• Experience working with challenging high-service needs populations preferred
• Strong interpersonal and written/verbal communication skills required
• Working knowledge of MS, Word, Excel, PowerPoint, and Google

Before you go, we want to assure you that we are committed to building a diverse and inclusive workplace reflective of individuals who share our mission and who want to join us in working on the cutting-edge of important social issues.

We are an equal opportunity employer and we highly encourage applications from candidates regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.