Case Manager-RN, Emergency Department, 30 Hours (Evenings)

Boston Medical Center; Boston (MA); On-site; USD 52,000 - 104,000; Full time

Job summary

Boston Medical Center is seeking an RN Care Manager to coordinate care in the Emergency Department. The role focuses on assessing needs, planning interventions, and coordinating services to achieve quality, cost-effective outcomes. The position supports the care management process and accommodates a weekend/evening schedule.

The ideal candidate holds a nursing degree and MA RN license, with 3–5 years of clinical experience including case management. CCM certification is preferred.

Qualifications

• Nursing degree or diploma with ASN/BSN preferred and license to practice in MA by start date.
• 3–5 years of diversified clinical experience; 1 year in case management required.
• Knowledge of managed care, health plan contracts, and clinical terminology.

Responsibilities

• Assess, plan, implement, monitor and evaluate patient care options across the continuum.
• Identify appropriate providers and facilities to ensure timely, cost‑effective care.
• Support the care management process and handle increased volume in ED settings.
• Collaborate with multidisciplinary team to promote quality outcomes.

Skills

Nursing knowledge

Case management

Communication skills

Data management

Education

Nursing degree (Diploma/ASN/BSN)

Tools

ICD-9/CPT nomenclature

Microsoft Excel

Job description

POSITION SUMMARY:

Utilizing a collaborative process, the care manager will assess, plan, implement, monitor, and evaluate the options and services required to meet an individual’s health needs, using communication and available resources to promote quality, cost-effective outcomes. The care manager helps identify appropriate providers and facilities throughout the continuum of services while ensuring that available resources are being used in a timely and cost-effective manner in order to obtain optimum value for both the patient and the reimbursement source. This care manager is dedicated to handle the increased volume and to support the overall care management process and the department. Position: RN Care Manager Department: Emergency Department Schedule: 30 Hours - Weekend evenings (11-9:30pm), One Weekday shift (Evenings)

JOB REQUIREMENTS

EDUCATION: Nursing degree: Diploma, ASN or BSN (preferred), Ability to obtain BSN within 4 years

CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED: Licensed to practice as a Registered Nurse in the commonwealth of Massachusetts by start date CCM or related certification attained within 24 months from the hire date is preferred

EXPERIENCE: 3-5 years of diversified clinical experience, including 1 year case management is required ED experience preferred

KNOWLEDGE AND SKILLS: Extensive background and knowledge of current medical/surgical patterns of practice. Medical terminology and standard medical abbreviations. Managed care concepts, the various health care delivery systems Methods for assessing an individual are level of physical/mental impairment, understanding of the physical and psychological characteristics of illness, and understanding of expected treatment. Confidentiality issues and the legal and ethical issues pertaining to them. ICD-9 and CPT nomenclature and the ability to interpret and convert this information, as applicable. Knowledge of benefits and various plan contracts, eligibility issues and requirements. Role and functional responsibilities of case management professional; case management program philosophy and purpose within Managed Care Program Excellent interpersonal, verbal and written communication and negotiations skills Strong analytical, data management and PC skills

NursingCM -Every weekend evening shift (11a-9:30pm) -One weekday shift (days/evenings)

Compensation Range: $38.05- $75.33 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing.

Equal Opportunity Employer/Disabled/Veterans

Working at Boston Medical Center is more than a job. It’s a chance to make a difference as part of our mission to provide exceptional and equitable care to all. As a nationally-recognized leader in health equity, nursing, initiatives to combat climate change, and many other areas, BMC is dedicated to improving the health of our community in Boston and beyond. BMC’s mission to provide exceptional care without exception extends to our employees, and we have been recognized as a top employer and best place to work. A strong sense of teamwork and support for our staff are the bedrock of BMC, as we know that we can only provide exceptional care to patients when our staff are cared for too.

Boston Medical Center is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic.

If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to [e-mail] or call 617-638-8582 to let us know the nature of your request.

Boston Medical Center participates in the Electronic Employment Verification Program. As an E-Verify employer, prospective employees of BMC must complete a background check before beginning their employment at the hospital.

BMC requires all staff to be vaccinated against COVID-19 and flu, as well as receive a booster dose of the COVID-19 vaccine.