RN Case Manager - Emergency - MGH

Partner's Healthcare; Boston (MA); On-site; USD 58,000 - 146,000; Full time

Job summary

Mass General Brigham is seeking a Case Manager RN for the Emergency Department and ED Observation Unit at 55 Fruit Street. The role supports patient care coordination across the continuum, ensuring timely, efficient, and high-quality outcomes for ED patients.

The position emphasizes collaboration with a multidisciplinary team, adherence to institutional standards, and a commitment to culturally competent care with opportunities for orientation and professional growth.

Qualifications

• RN Case Manager experience required.
• Must be a licensed RN in the state of Massachusetts.
• Case Manager certificate preferred.
• ADN required, but BSN strongly preferred.
• Acute hospital experience preferred.

Responsibilities

• Collaborates to enhance the delivery of patient care along the continuum of care.
• Evaluates, predicts, and facilitates the trajectory of patient care.
• Performs assessment, planning, implementation, care coordination, monitoring, advocacy and evaluation to meet health care needs.

Skills

RN Case Manager experience

Licensed RN in MA

Case Manager certificate

Education

ADN

BSN preferred

Job description

Site: The General Hospital CorporationMass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

40 hours per week, 4 - 10 hour shifts, 1 weekend per month This will be supporting the ED and ED Observation Unit. As Registered Nurses (RNs) at Massachusetts General Hospital, our every action is guided by knowledge, enabled by skill, and motivated by compassion. Patients are our primary focus, and the way we deliver care reflects that focus every day. We believe in creating a healing environment - an environment that is safe, has no barriers, and is built on a spirit of inquiry-an environment that reflects a diverse, inclusive, and culturally competent workforce representative of the patient-focused values of this institution.

The Case Manager, as a member of the health care team, collaborates to enhance the delivery of patient care services along the continuum of care. The Case Manager meets patient's needs efficiently and expeditiously by continuously improving the patient's experience, helping to ensure the institutional standards of high-quality patient care, reducing cost, and ensuring reimbursement. Through broad knowledge of clinical care and systems management, the case manager evaluates, predicts, and facilitates the trajectory of patient care. The case manager employs a collaborative process of assessment, planning, implementation, care coordination, monitoring, advocacy, and evaluation to meet the individual's health care needs. We currently have exciting opportunities for RNs to work in the Case Management department. The Case Management Department provides an in-depth orientation and onboarding program. We also have an innovative "Novice to Expert" program. MGH has a Clinical Recognition Program which provides a path to formally recognize clinical staff for their expertise in caring for patients and families. Case Managers are supported by strong leaders, subject matter expert colleagues, and case management resource specialists.

We are truly a team!

Reasons to Choose MGH

• Medical, Dental and Vision insurance
• Tuition Reimbursement
• Generous paid time off
• Subsidized MBTA pass (50% discount)
• Resources for childcare and emergency backup care
• Hospital paid retirement plan and tax-sheltered annuity plan
• Employee "Perks"
• enjoy discounts on tickets and passes for everything from ski resorts to museums to sporting events.

Qualifications Requirements for a Case Management RN

• RN Case Manager experience required
• Must be a licensed RN in the state of Massachusetts
• Case Manager certificate preferred
• ADN required, but BSN strongly preferred
• Acute hospital experience preferred

Additional Job Details (if applicable)

Remote Type OnsiteWork Location 55 Fruit StreetScheduled Weekly Hours 40Employee Type RegularWork Shift Day (United States of America)

Pay Range $41.72 - $105.65/HourlyGrade GHCARN055At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.