Case Manager: Reentry & Client Support Lead

Connecticut Renaissance, Inc.; Bridgeport (CT); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Healthcare and Dependent Care Flexible

Life Insurance

Voluntary Insurance Benefits

403(b) Retirement Benefits with a good

Paid Holidays

Paid Time Off

Employee Assistance Program (EAP)

Job summary

Connecticut Renaissance, Inc. is seeking a dedicated professional to provide case management and reentry planning for clients in a criminal justice setting. You will coordinate services, monitor progress, and maintain accurate records while following agency policies and safety procedures.

The role requires strong communication, organizational skills, and the ability to work independently. A related Bachelor's degree and a valid driver's license are preferred, with benefits including health

Qualifications

• Bachelor's degree in counseling, criminal justice, or a related field.
• Experience working in a criminal justice setting.
• Successful completion of introductory employment requirements.
• Demonstrate ethical conduct, initiative, reliability, and attention to detail.
• Maintain effective working relationships with clients, staff, and management.
• Perform routine office duties, including climbing stairs, carrying objects weighing up to 20 pounds, and operating computers and office equipment, with or without reasonable accommodation.
• Possess a valid driver's license.

Responsibilities

• Provide case management to assigned clients by identifying needs and barriers, coordinating appropriate services and referrals, and following up on client progress.
• Develop and review individualized reentry plans with clients. Document goals, action steps, progress, and updates as client needs or circumstances change.
• Provide supportive counseling and client evaluations within the employee's qualifications and assigned scope. Refer concerns requiring additional services to appropriate staff or providers.
• Maintain client schedules, verify employment, and complete fee collection records. Document changes and report discrepancies or concerns to the appropriate supervisor.
• Perform facility head counts, rounds, client accountability checks, and safety monitoring. Document and promptly report safety concerns or changes in client status according to program procedures.
• Monitor client self-administration of medication within assigned responsibilities, maintain required documentation, and report medication-related concerns to appropriate staff.
• Maintain accurate and timely service records, communicate professionally with clients and authorized partners, and protect confidential information in accordance with agency procedures.
• Follow Department of Correction contractual requirements, the Residential Provider Manual, and agency policies. Complete required training, maintain professional boundaries, and seek supervisory guidance when needed.

Skills

Communication skills

Documentation

Problem solving

Organizational skills

Independent work

Ethical conduct

Driver's license

Education

Bachelor's degree in counseling, criminal justice, or related field

Experience in a criminal justice setting

Valid driver's license (as per job requirements)

Tools

Electronic health record systems

Microsoft Office

Job description

Connecticut Renaissance, Inc. is seeking a dedicated professional to provide case management and reentry planning for clients in a criminal justice setting. You will coordinate services, monitor progress, and maintain accurate records while following agency policies and safety procedures.

The role requires strong communication, organizational skills, and the ability to work independently. A related Bachelor's degree and a valid driver's license are preferred, with benefits including health