Case Manager - Plaintiff-Side Employment Law

Superior Executive Legal Recruiting; United States; Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Remote work across US

Growth opportunities

Job summary

Superior Executive Legal Recruiting is seeking a Case Manager for a plaintiff-side employment law practice, offering full-time remote work across the United States.

You will lead client intake, set expectations, and coordinate with attorneys to ensure responsive, empathetic client service throughout the case lifecycle.

Perfect for bilingual professionals who thrive in a fast-paced, growth-focused environment and want meaningful work with remote flexibility.

Qualifications

• Bilingual in English and Spanish; excellent verbal skills.
• Warm, confident phone presence with active listening.
• Experience conducting intakes or client calls in a high-volume setting.
• Interest in employment law; entrepreneurial, fast-paced mindset.

Responsibilities

• Conduct welcome/intro calls and explain the legal process.
• Build rapport with clients from first interaction.
• Gather case details during intake calls with informed questions.
• Serve as ongoing point of contact, providing updates with clarity and empathy.
• Partner with attorneys to relay client information and flag relevant details.

Skills

Bilingual English/Spanish

Phone communication

Active listening

Intake experience

Employment law awareness

Job description

Case Manager — Plaintiff-Side Employment Law

Full-Time | Fully Remote

Well-established and growing California plaintiff-side employment law firm seeks a warm, articulate Case Manager to be the voice of the firm for prospective and current clients, leading welcome and intake calls that set the tone for each client's experience.

Duties:

• Conduct welcome/intro calls with new and prospective clients, clearly explaining the legal process and what to expect
• Build rapport and trust with clients from their very first interaction with the firm
• Gather case details during intake calls, asking informed questions grounded in employment law knowledge
• Serve as an ongoing point of contact for clients, providing updates and answering questions with clarity and empathy
• Partner with attorneys to relay client information and flag case-relevant details

Requirements:

• Bilingual in English and Spanish, with exceptional verbal communication skills
• Warm, confident phone presence with strong active-listening skills
• Experience conducting intakes or client-facing calls, ideally in employment law or another high-volume practice
• Entrepreneurial, self-starter mindset suited to a high-growth, fast-paced firm

Why join us:

Growing firm, meaningful work, remote flexibility

All resumes will be treated with the strictest confidence.