Case Manager, Permanent Housing

Breaking Ground; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Case Manager for their Permanent Housing Scatter Site Program. This role is crucial in providing support services to individuals transitioning from homelessness, ensuring they remain housed and connected to essential community resources. You'll engage with clients through home visits, assessments, and service planning, making a significant impact on their recovery and stability. If you are passionate about helping others and have a background in social services, this is an exciting opportunity to contribute to meaningful change in your community.

Qualifications

• Bachelor’s Degree or equivalent work experience required.
• Two years of experience with homeless adults preferred.

Responsibilities

• Provide direct services to approximately 15 clients including home visits.
• Conduct assessments and connect clients to necessary services.
• Maintain compliance with agency standards and record keeping.

Skills

Crisis Intervention

Motivational Interviewing

Communication Skills

Bilingual Spanish/English

Education

Bachelor’s Degree

Tools

Microsoft Word

Microsoft Excel

Job description

Case Manager, Permanent Housing Scatter Site Program Bronx, 4275 Park Ave, Bronx, New York, United States of America Req #2934 Thursday, February 6, 2025

ABOUT US: We believe that everyone deserves a home!

Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing - affordable housing paired with services designed to help people maintain their homes for the long-term - is widely recognized as a proven and cost-effective solution to chronic homelessness.

But we didn't stop at providing housing. Breaking Ground's programs and services help people experiencing street homelessness - especially those who have been on the streets the longest - to come indoors. Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home.

The Scatter Site program provides community based, independent, apartment housing located throughout New York City and case management services for clients who have experienced chronic homelessness, substance use and mental health challenges.

Job Responsibilities:

The Case Manager, Permanent Housing is responsible for providing support services to help individuals remain housed and to address needs such as benefits/entitlements, activities of daily living, substance abuse and mental health services. The Case Manager conducts home visits and links the client with local services in the community, as well as coordinating group activities for their caseload. The Case Manager provides case management services to formerly homeless individuals, some with multiple disabilities, in order to help the individual transition and adjust to permanent housing.

ESSENTIAL DUTIES:

• Provide direct services to a caseload of approximately 15 clients, including conducting home visits, necessary assessments, benefits assistance, and other services necessary to support the client in maintaining housing and achieving recovery goals.
• Conduct initial and ongoing assessments of clients, including completion of biannual and psychosocial assessments, and provide crisis intervention when needed.
• Conduct psychosocial evaluations.
• Connect clients to psychiatric services.
• Connect clients to medical treatment and substance use treatment facilities when applicable.
• Connect clients to job training programs, recreational activities, community services, food and nutrition programs.
• Obtain identification, public benefits, and other applicable income sources for clients.
• Meet weekly with clients to assess needs, encourage harm reduction, and develop service plans.
• Assist clients with preparation of documents needed for recertification and maintaining their housing.
• Escort clients to appointments when needed.
• Maintain record keeping in compliance with agency standards as well as those of City and State agencies.
• Intervene in crisis situations.
• Upon training, provide assistance with self-administration of medication consistent with Breaking Ground's policies and procedures.
• Perform other related duties as assigned.

MINIMUM QUALIFICATIONS:

• Bachelor’s Degree or equivalent work experience.
• Two years of experience working with homeless adults and substance abuse issues preferred.
• Experience with harm reduction and motivational interviewing techniques strongly preferred.
• Valid NY, NJ, CT, or PA driver’s license with a good driving record, as defined by Breaking Ground is preferred.
• Excellent computer skills, including proficiency in Microsoft Word and Excel and the ability to learn new programs.
• Excellent writing and communication skills.
• Bilingual Spanish/English is preferred.

EOE/M/F/Vet/Disabled

• Pay Type: Hourly
• Min Hiring Rate: $24.73
• Max Hiring Rate: $24.73

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