Case Manager / PAS & Crisis Coordinator

Prairieland Service Coordination Inc.; Maryville (IL); On-site; USD 33,062 - 35,817; Full time

Benefits offered by this job

Full Benefits

In-Office Position

Job summary

Prairieland Service Coordination, Inc. in Maryville, IL is hiring a Case Manager / PAS & Crisis Coordinator (full-time). The role focuses on PAS assessments, crisis response, service coordination, and advocacy for individuals with developmental disabilities and families.

The in-office position requires travel within PSCI's service area. You will help clients access services while ensuring DHS requirements are met.

Qualifications

• Bachelor's degree in a human services–related field.
• One year of cumulative experience providing direct services to individuals with developmental disabilities.
• Experience may be gained through employment, volunteer work, or family caregiving.

Responsibilities

• Complete PAS process per DHS requirements.
• Complete crisis-related activities and required documentation within deadlines.
• Assess needs and coordinate services through communication and advocacy.
• Advocate for access to eligible and preferred services.
• Schedule and complete Discovery and Personal Plan processes.
• Maintain accurate files and documentation per DHS and agency guidelines.
• Provide problem-solving consultation with provider agencies.
• Complete daily billings and ensure accurate time reporting.
• Participate in staff meetings and trainings.
• Communicate concerns and service gaps to Administrative Program Manager.
• Provide coverage across PSCI's 27-county area.

Skills

Organizational skills

Time management

Documentation

DD service knowledge

Communication

Collaboration

Prioritization

Independent work

Problem-solving

Attention to detail

Ethics

Flexibility

Driver's license

Education

Bachelor's degree in a human services–related field

Job description

Prairieland Service Coordination, Inc. – Maryville, IL| $24.04–$26.44 hour | Monday–Friday | 8:00 a.m.–4:30 p.m. Full Benefits | In-Office Position

Case Manager / PAS & Crisis Coordinator (Full-Time)

Prairieland Service Coordination, Inc. (PSCI) is looking to welcome a Case Manager / PAS & Crisis Coordinator to our Maryville, IL office. This position focuses on completing PAS assessments, responding to crisis needs, coordinating services, and advocating for individuals with developmental disabilities and their families.

This is an in-office position based at PSCI's Maryville office. The position requires travel throughout PSCI's service area as needed to complete job responsibilities.

This position provides the opportunity to make a meaningful impact by helping individuals access necessary services and supports while ensuring compliance with Illinois Department of Human Services (DHS) requirements.

What You'll Do

• Complete the PAS process in accordance with DHS PAS Manual requirements
• Complete crisis-related activities, E-Packets, DHS forms, and required documentation within established deadlines
• Assess individual needs and coordinate services through communication, provider linkage, service monitoring, and advocacy
• Advocate for individuals and families to ensure access to eligible and preferred services
• Schedule and complete Discovery and Personal Plan processes as part of the PAS process
• Maintain accurate individual files and documentation according to DHS and agency guidelines
• Provide problem-solving consultation with provider agencies following DHS Conflict Resolution guidelines
• Complete daily billings and ensure accurate time reporting
• Participate in staff meetings and required trainings
• Communicate concerns, trends, and service gaps to the Administrative Program Manager
• Provide coverage and support throughout PSCI's 27-county service area as needed

Required Qualifications

• Bachelor's degree in a human services–related field
• One year of cumulative experience providing direct services to individuals with developmental disabilities
• Experience may be gained through employment, volunteer work, or family caregiving

What We're Looking For

• Strong organizational, time management, and documentation skills
• Knowledge of the developmental disabilities service delivery system, including recipient eligibility requirements and procedures
• Ability to effectively communicate and collaborate with individuals, families, provider agencies, and professionals
• Ability to manage competing priorities and meet internal and external deadlines
• Ability to work independently while also collaborating effectively with a team
• Strong problem-solving skills and attention to detail
• Professional written and verbal communication skills
• Commitment to ethical standards and person-centered services
• Ability to accept direction, feedback, and accountability
• Flexibility to work outside of normal business hours as needed
• Reliable transportation, a valid Illinois driver's license, and current auto insurance

Why Join PSCI?

Paid Time Off Medical, Dental, and Flexible Spending Account (FSA) Life & AD&D Insurance Long-Term Disability Employee Assistance Program (EAP) 403(b) Retirement Plan