Case Manager/ Paralegal - Personal Injury

Speaks Law Firm; Raleigh (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401k plan

Employer-paid life insurance

Paid time off

Parental leave

Job summary

Speaks Law Firm is seeking an experienced high volume Personal Injury Case Manager (Paralegal) to join our Raleigh, NC team. Candidates must have at least two years of experience handling personal injury claims in NC.

The ideal candidate will maintain effective communication with attorneys, clients and insurers, draft legal documents and manage case files with meticulous organization. A paralegal certificate is a plus, and strong collaborative skills are essential to success.

Qualifications

• Two or more years of NC personal injury claims experience.
• Strong organizational skills and attention to detail.
• Proficiency with case management software and general computer skills.
• Ability to communicate effectively with clients and colleagues.

Responsibilities

• Maintain communication with attorneys, clients, insurance adjusters and professionals.
• Draft legal documents including pleadings, motions, affidavits, and interrogatories.
• Research statutes and case law; provide written analysis to attorneys.
• Interview clients and witnesses and prepare summaries.

Skills

Strong organizational skills

Attention to detail

Effective communication

Team collaboration

Proficient computer skills

Education

High school diploma or equivalent

Associate's degree or higher

Paralegal certificate (preferred)

Job description

Speaks Law Firm is seeking an experienced high volume Personal Injury Case Manager (Paralegal) to join our team. Candidates must have at least two (2) years of experience working with a high volume of personal injury claims in NC.

Responsibilities include, but are not limited to:

• Maintain effective communication with attorneys, clients, insurance adjusters, and other professionals to discuss assigned cases or projects
• Drafting of legal documents including routine pleadings and motions, affidavits, and interrogatories; files motions and pleadings according to judicial procedures
• Research and analyzes statutes, regulations, legal articles, judicial decisions, and other legal sources; provides written analysis to attorneys
• Interview clients and witnesses and prepare summaries of their statements
• Prepare, organize, store, and retrieve case files, which may include evidence, exhibits, depositions, pleadings, exhibits, and other items
• Ability to demonstrate key performance indicators and drive tasks to completion with minimal supervisory oversight
• Monitor & manage client’s medical treatment
• Send requests for information including medical records & billing
• Maintain/organize client files
• Preparation and filing of general correspondence, e-mails, demand packages and other exhibits into Case Management Software
• Understand subrogation liens & disputing unrelated charges
• Complete balance sheets accurately reflecting Rule 414 payments/adjustments
• Familiarity with Medicare, Medicaid, and other health insurance portals

Qualifications

Required:

• High school diploma or equivalent
• Two (2) plus years of experience working with NC personal injury claims
• Passion for advocating for our clients and maintaining a positive attitude
• Strong organizational skills and attention to detail
• Intermediate computer skills
• Ability to effectively communicate and collaborate with clients and colleagues

Preferred:

• Associate's degree or higher
• Paralegal certificate a plus

Compensation

Competitive salary range depending on experience and qualifications.

Why Join Speaks Law Firm?

At Speaks Law Firm, we don't just manage cases - we help people rebuild their lives. Our culture is rooted in compassion, advocacy, and continuous growth. We offer:

• Competitive salary (DOE & qualifications)
• Comprehensive benefits: medical, dental, vision, 401k, employer-paid life insurance
• Paid time off and parental leave
• Opportunities for professional development and advancement
• A collaborative, supportive, growth-driven environment

About Us

Mission: Help victims recover physically, financially, and emotionally.

Values: Improve, Learn, Respect, Communicate, Overcome, Exceed, Serve, Connect.